Overview
Eastview Healthcare and Senior Living, located in Sullivan, Illinois, is committed to providing a supportive environment for individuals requiring various levels of care. The facility offers skilled nursing, memory care, hospice, and respite care services, focusing on the individual needs and goals of each resident to help them achieve their highest level of independence.
Services & Support
The services at Eastview Healthcare and Senior Living include skilled nursing care, dementia and memory care, hospice services, and respite care. The staff is dedicated to addressing the unique needs of residents, ensuring they receive the necessary support and care. Additionally, the facility emphasizes family involvement, encouraging relatives to engage with their loved ones at any time.
Care Approach & Staff
The team at Eastview Healthcare and Senior Living consists of caring and dedicated professionals who prioritize the well-being of residents. While some reviews highlight a warm atmosphere and excellent staff, others express concerns about the quality of care. It is noted that the facility strives to maintain a compassionate approach, although experiences can vary.
Who They Serve
Eastview Healthcare and Senior Living serves a diverse population, including individuals requiring assisted living, skilled nursing, and specialized memory care. The facility aims to create a supportive community for residents, fostering a sense of belonging and care.
Living Options & Amenities
The facility is described as a quaint assisted living option within a rural community, offering a variety of activities and amenities designed to enhance the quality of life for residents. The activities team works to provide engaging social opportunities, contributing to a vibrant living environment.
What Families Say
Feedback from families reflects a mix of experiences. Some reviews commend the caring employees and the warm atmosphere, noting that residents seem happy and well-cared for. However, there are serious concerns raised regarding incidents of neglect and theft, which have deeply affected families. These contrasting perspectives highlight the importance of evaluating individual experiences when considering care options.
Room for Improvement
There are significant concerns regarding the quality of care at Eastview Healthcare and Senior Living, particularly related to resident safety and staff responsiveness. Some families have reported serious incidents that indicate a need for improvement in staff training and oversight to ensure a safe and compassionate environment for all residents.
Summary
Eastview Healthcare and Senior Living provides a range of services, including skilled nursing and memory care, within a supportive community. While many families appreciate the dedication of the staff and the positive atmosphere, there are serious concerns that need to be addressed to enhance the quality of care and ensure the safety of residents. Families considering this facility should weigh both the positive feedback and the critical reviews to make an informed decision.