Overview
Eastland Nursing Center, located in Charlotte, North Carolina, offers rehabilitation services in a facility that has received mixed reviews from families and residents. While some praise the cleanliness and the quality of therapy, others have raised serious concerns regarding the level of care provided by nursing staff.
Services & Support
Eastland Nursing Center provides physical therapy and rehabilitation services aimed at helping residents regain independence. Reviewers noted that the therapy team is dedicated and plays an active role in supporting residents during their recovery process. However, there are significant concerns about the overall support provided by nursing staff, particularly regarding medication management and timely assistance for residents.
Care Approach & Staff
The staff at Eastland Nursing Center includes therapists and certified nursing assistants (CNAs) who are generally described as compassionate and hardworking. Many residents have expressed appreciation for the therapy team, highlighting their positive impact on recovery. However, there are troubling reports of neglect and unprofessional behavior from some nursing staff, leading to situations where residents did not receive adequate care or attention.
Who They Serve
Eastland Nursing Center serves individuals requiring rehabilitation services, including those recovering from surgery or illness. The facility has been described as accommodating for both short-term rehabilitation and long-term care needs, although experiences vary widely among residents.
Room for Improvement
Several families have expressed dissatisfaction with the level of care provided at Eastland Nursing Center. Common issues include delays in assistance, medication mismanagement, and a lack of responsiveness from nursing staff. Some reviewers reported negative experiences that affected their loved ones’ well-being, indicating a need for improved oversight and training for the nursing staff.
Summary
Eastland Nursing Center presents a complex picture for families considering care options. While the therapy services receive commendations, the nursing care has raised serious concerns among some residents and their families. It is crucial for prospective clients to weigh these mixed reviews and consider their loved ones’ specific needs when evaluating the facility.
