Overview
East Lake Nursing and Rehabilitation Center, located in Elkhart, Indiana, is dedicated to providing compassionate care for seniors. The facility aims to create a welcoming environment where residents feel like family. Staff members are described as caring individuals who are committed to making a positive impact on the lives of residents.
Services & Support
East Lake offers a variety of services, including skilled nursing, rehabilitation, hospice care, assisted living, memory care, and respite care. This diverse range of services is designed to meet the varying needs of seniors, providing them with the support necessary for their health and well-being.
Care Approach & Staff
The care approach at East Lake emphasizes a family-like atmosphere, with staff members often noted for their dedication and empathy. Many reviews highlight the supportive management that listens to staff and residents’ concerns. However, some feedback points to inconsistent experiences, with reports of staff being rude or unprofessional at times. Overall, the commitment to resident care is a strong focus of the team.
Who They Serve
East Lake serves seniors requiring various levels of care, from those needing short-term rehabilitation to individuals in need of long-term skilled nursing. The facility is equipped to handle a range of medical and personal needs, making it suitable for a diverse population of seniors.
Levels of Care
The facility provides multiple levels of care, including skilled nursing, rehabilitation, hospice, assisted living, and memory care. This allows for tailored care plans that can adjust as residents’ needs change over time.
Living Options & Amenities
Residents at East Lake can expect a supportive living environment with amenities designed to enhance their quality of life. The facility offers various living options to accommodate different preferences and needs, fostering a sense of community among residents.
Dining & Activities
The activities staff at East Lake is praised for keeping residents engaged with a variety of fun events and activities. Dining options are designed to cater to the tastes and dietary needs of seniors, contributing to a positive living experience.
What Families Say
Families have shared mixed experiences regarding the care provided at East Lake. While some express gratitude for the attentive care their loved ones received, others have raised concerns about cleanliness and staff professionalism. Positive comments highlight the supportive environment and the dedication of the staff, while some negative reviews point to incidents of neglect and poor communication.
Room for Improvement
There are concerns regarding staff behavior and the cleanliness of the facility, with some reviews indicating that improvements are needed in these areas. Families have noted instances of rudeness from staff and issues with maintenance and hygiene that require attention.
Summary
East Lake Nursing and Rehabilitation Center aims to provide a caring and supportive environment for seniors in Elkhart, Indiana. While many families appreciate the compassionate care and engaging activities available, there are areas that require improvement, particularly concerning staff professionalism and facility cleanliness. Families considering East Lake should weigh the positive aspects alongside the concerns raised in reviews.
