Overview
Eagle Rock Health and Rehabilitation of Cascadia, located in Idaho Falls, Idaho, is a prominent healthcare provider specializing in rehabilitation and skilled nursing care. The facility is dedicated to enhancing the well-being and quality of life for its patients and residents through personalized care and patient-centered rehabilitation. With a focus on creating custom treatment plans tailored to individual needs and goals, Eagle Rock offers both transitional and long-term care in a comfortable and intimate setting.
Services & Support
Eagle Rock provides a range of services including skilled nursing, rehabilitation, and assisted living. The facility features both private and semi-private rooms, catering to various patient preferences. Residents can engage in a variety of activities designed to promote social interaction and well-being. The dedicated staff is committed to ensuring that each resident receives the care and attention they need.
Care Approach & Staff
The care approach at Eagle Rock emphasizes compassion and attentiveness. Families have noted the staff’s commitment to providing high-quality care, with many expressing appreciation for the warmth and kindness of the team. The facility has experienced significant improvements under new management, with a focus on enhancing the overall atmosphere and care standards. Staff members are recognized for their dedication, often going above and beyond to meet the needs of residents, particularly in areas such as nutrition and therapy.
Clinical Services & Rehab
Eagle Rock offers comprehensive rehabilitation services, including physical, occupational, and speech therapy. Families have reported positive experiences with the therapy team, noting their ability to create engaging and effective rehabilitation programs. The staff’s expertise in rehabilitation has been highlighted as a key factor in helping residents regain their independence and improve their quality of life.
What Families Say
Reviews from families indicate a generally positive experience at Eagle Rock. Many have praised the facility for its cleanliness and the improvements made under new management. Families appreciate the attentive care provided by the staff, with specific mentions of how the team has positively impacted the lives of their loved ones. However, there are some concerns regarding communication and responsiveness in certain situations, which have been noted by family members.
Room for Improvement
While many families have had positive experiences, there have been occasional reports of lapses in communication and care. Some families expressed frustration regarding the responsiveness of the staff in urgent situations. Addressing these concerns could further enhance the overall experience for residents and their families.
Summary
Eagle Rock Health and Rehabilitation of Cascadia is a well-regarded facility in Idaho Falls, Idaho, known for its commitment to personalized care and rehabilitation. With a compassionate staff and a focus on improving the lives of residents, the facility has made significant strides in enhancing its services and environment. While there are areas for improvement, the overall feedback from families highlights a positive trajectory for the care provided at Eagle Rock.
