Overview
Eagle Pointe Healthcare Center, located in Parkersburg, West Virginia, is a skilled nursing facility that offers both short- and long-term rehabilitation and therapy services. The center is dedicated to the emotional and physical well-being of its residents, striving to create a supportive environment for guests and their families.
Services & Support
Eagle Pointe provides a range of services, including skilled nursing care, physical therapy, and memory care. The facility emphasizes the importance of involving residents and their families in the care planning process, ensuring that individual healthcare needs are met effectively. Residents can participate in various activities such as bingo, holiday parties, and music events, which contribute to a vibrant community atmosphere.
Care Approach & Staff
The staff at Eagle Pointe Healthcare Center is noted for their compassion and dedication. Many reviews highlight the caring nature of the team, particularly in physical therapy, where residents receive support tailored to their recovery needs. However, there are mixed experiences regarding care consistency, with some families expressing concerns about the attentiveness of staff members.
Who They Serve
Eagle Pointe serves individuals requiring skilled nursing and rehabilitation services, including those needing short-term recovery support and long-term care. The facility also accommodates residents with cognitive impairments, offering specialized memory care in a secure environment.
Dining & Activities
The facility offers dining options that are designed to meet residents’ nutritional needs, although some reviews indicate dissatisfaction with food quality. Residents can enjoy a variety of activities that promote engagement and socialization, fostering a sense of community within the center.
Room for Improvement
While many families express gratitude for the care their loved ones receive, there are concerns regarding the consistency of care and communication from medical staff. Some reviews mention negative experiences related to weight loss and medication management, indicating that improvements could be made in these areas.
Summary
Eagle Pointe Healthcare Center provides a range of skilled nursing and rehabilitation services in Parkersburg, West Virginia. With a focus on compassionate care and resident engagement, the facility aims to support the emotional and physical well-being of its residents. While many families appreciate the dedication of the staff, there are areas identified for improvement, particularly in the consistency of care and communication.
