Overview
Dove Healthcare – Superior, located in Superior, Wisconsin, is a licensed skilled nursing center with a capacity to serve 118 residents. The facility offers a range of core services including in-patient and out-patient rehabilitation, post-hospital care, skilled nursing, long-term and end-of-life care, as well as memory care. The team at Dove Healthcare – Superior is dedicated to providing compassionate care, ensuring that residents receive support from skilled nurses and certified nursing assistants around the clock.
Services & Support
The facility provides a full spectrum of care options tailored to meet the diverse needs of its residents. This includes specialized services for rehabilitation and skilled nursing, as well as memory care for those with cognitive challenges. The staff collaborates closely with physicians and professionals across various departments, including therapy, nutritional services, and social services, to deliver comprehensive support.
Care Approach & Staff
Dove Healthcare – Superior emphasizes a compassionate approach to care, as noted by several reviews highlighting the kindness and dedication of the staff. Families have expressed appreciation for the friendly and compassionate nature of the caregivers. However, experiences have varied, with some families reporting concerns about the quality of care provided, particularly in urgent situations.
Who They Serve
The facility serves a wide range of residents, including those needing short-term rehabilitation and long-term care. It is particularly noted for accommodating individuals requiring skilled nursing and memory care, making it a versatile option for families seeking various levels of support for their loved ones.
Dining & Activities
Dove Healthcare – Superior offers engaging activities for residents, with an activities department that organizes regular events and social gatherings. Reviews mention fun parties and activities designed to keep residents active and involved in the community, which contributes positively to their overall well-being.
Room for Improvement
While many families have praised the staff and care provided, there are notable concerns regarding communication and responsiveness from some staff members during the inquiry process. Additionally, there have been reports of inadequate care in specific instances, underscoring the need for consistent quality assurance.
Summary
Dove Healthcare – Superior is committed to providing compassionate and skilled nursing care in a supportive environment. With a range of services tailored to meet individual needs, the facility aims to foster a community where residents can thrive. While many families have had positive experiences, there are areas that require attention to ensure that every resident receives the highest standard of care.
