Overview
Diversicare of Bessemer, located in Bessemer, Alabama, aims to enhance the quality of life for each patient and resident through skilled nursing and rehabilitation services. The facility emphasizes restoring abilities and providing a supportive environment for individuals with varying medical needs, whether for short-term rehabilitation or long-term care.
Services & Support
The center offers a range of services designed to meet the diverse needs of its residents. This includes skilled nursing care and rehabilitation programs aimed at restoring functional abilities. The staff is trained to provide a supportive environment, focusing on the individuality and stories of each resident.
Care Approach & Staff
While some reviews highlight the professionalism and friendliness of the staff, there are significant concerns regarding staffing levels. Reports indicate that the facility is understaffed, with only a few staff members available to care for a large number of residents. This has led to delayed responses to residents’ needs, including long waits for assistance when using call lights.
Who They Serve
Diversicare of Bessemer serves a diverse population, including individuals requiring rehabilitation and those needing long-term care. The facility aims to provide a nurturing environment where residents can feel at home and receive the necessary medical attention.
Room for Improvement
Feedback from families suggests that there are critical areas needing attention. Concerns about understaffing have been raised repeatedly, with reports of residents feeling neglected and not receiving timely care. Additionally, some residents have experienced issues with the quality of food and the organization of services.
What Families Say
Reviews present a mixed perspective on the quality of care at Diversicare of Bessemer. While some families express satisfaction with the staff and cleanliness of the facility, others report severe dissatisfaction due to negligence and inadequate response times. Specific incidents, such as residents being left unattended for extended periods, have raised alarms about the overall care provided.
Summary
Diversicare of Bessemer offers skilled nursing and rehabilitation services within a supportive environment. However, significant concerns regarding staffing levels and care responsiveness have been highlighted by families. While some staff members are noted for their professionalism, the facility’s ability to provide adequate care may be compromised by understaffing and organizational challenges. Families considering this facility should weigh these factors carefully.
