Overview
Dimondale Nursing & Rehab Center, located in Dimondale, Michigan, offers short-term rehabilitation and long-term care services. The facility aims to provide a supportive environment for its residents, although experiences reported by families indicate significant concerns regarding care quality and management practices.
Care Approach & Staff
Reviews suggest that while some staff members demonstrate compassion and dedication, many residents experience inadequate care. Families have reported issues such as unreturned calls from management, lack of response to care requests, and overall neglect. There are mentions of some staff being overworked, which may impact the quality of care provided to residents. Positive comments, however, highlight a few staff members who genuinely care for the residents, suggesting that experiences may vary considerably.
Who They Serve
Dimondale Nursing & Rehab Center serves individuals in need of rehabilitation services, such as physical, occupational, and speech therapy, as well as those requiring long-term care. The facility provides memory care support for residents with dementia, although families have expressed concerns over the adequacy of care for these individuals.
Levels of Care
The center offers both short-term rehabilitation and long-term care options. Families have reported that rehabilitation services may not meet expectations, with concerns about the timing and effectiveness of therapy sessions. Long-term care residents have also raised issues regarding the management of their daily needs and overall well-being.
Dining & Activities
While the facility promotes activities and dining options, some reviews indicate that the quality of food and service may be inconsistent. Families have noted instances where meals were served cold or items were missing from trays, raising concerns about the dining experience for residents.
What Families Say
Feedback from families is mixed, with several expressing deep dissatisfaction with the care provided. Common themes include concerns about clothing theft, lack of responsiveness from management, and overall neglect of residents. Some families have shared positive experiences regarding specific staff members, but these are overshadowed by reports of systemic issues within the facility.
Room for Improvement
There are significant areas for improvement noted by families, particularly regarding management responsiveness, staff training, and overall cleanliness. Many families have voiced that they would not recommend the facility based on their experiences, highlighting the urgent need for better oversight and care practices.
Summary
In summary, Dimondale Nursing & Rehab Center has received a mix of reviews, with many families expressing serious concerns about the quality of care and management effectiveness. While there are a few positive experiences reported, the overall sentiment suggests that families may want to consider other options for their loved ones.