Overview
Delaware Oaks Center for Rehabilitation and Nursing, located in Buffalo, New York, offers a range of healthcare services aimed at supporting residents during their recovery. While the facility has a commitment to providing quality care, feedback from families indicates a mixed experience regarding cleanliness and overall maintenance of the building.
Services & Support
The center provides rehabilitation services and has social worker support to assist residents and families with various needs. Many families have noted that the nursing staff is kind and attentive, working hard to care for the residents despite the challenges of managing a busy facility.
Care Approach & Staff
The staff at Delaware Oaks is generally described as friendly and courteous, with many patients receiving the care they need. Families have expressed appreciation for the efforts of the nursing staff, who are reported to be respectful and helpful. However, some reviews indicate that staff availability can be a concern during busy times, leading to feelings of neglect for certain residents.
Living Options & Amenities
The facility is noted for its cleanliness, with several families commenting positively on the overall atmosphere. However, there are significant concerns regarding the physical condition of the building itself, with reports of peeling paint and unpleasant odors in some areas. Parking is also mentioned as a challenge, with limited space available for visitors.
What Families Say
Feedback from families highlights a divide in experiences. While some praise the friendly staff and cleanliness of their loved ones’ rooms, others express deep concern about the conditions within the facility, citing issues such as inadequate cleaning and maintenance. Many families emphasize the importance of closely monitoring the care their loved ones receive.
Room for Improvement
There are notable areas for improvement, particularly in maintaining the physical environment of the facility. Concerns about cleanliness and the need for renovations have been raised multiple times, indicating that ongoing attention is required to enhance the living conditions for residents.
Summary
Delaware Oaks Center for Rehabilitation and Nursing offers a range of services with a dedicated staff, but experiences among families vary widely. While some appreciate the care and support provided, others raise serious concerns about the facility’s cleanliness and overall maintenance. Families considering this center should weigh these factors carefully and remain actively involved in their loved ones’ care.
