Overview
Delaney Park Health and Rehabilitation Center, located in Orlando, Florida, has been serving the community for over 40 years. The facility offers a range of services including skilled nursing, rehabilitation, and long-term care, focusing on post-acute services for individuals transitioning from hospital to home. The center aims to provide a warm and home-like environment while meeting the individual needs of each resident.
Services & Support
Delaney Park provides various services including physical, occupational, and speech therapy, as well as social services and activities. The interdisciplinary team collaborates with residents and families to develop personalized care plans tailored to each individual’s needs. However, some reviews indicate challenges with the responsiveness and professionalism of certain staff members, particularly in the social work department.
Care Approach & Staff
The staff at Delaney Park is described as caring and attentive, with many residents appreciating the dedication of nurses and certified nursing assistants (CNAs). Despite this, there are mixed reviews regarding staff professionalism, with some families expressing concerns about communication issues and a lack of follow-up on care needs. The facility strives to uphold values such as compassion, dignity, and respect in their care approach.
Who They Serve
Delaney Park serves a diverse population, including individuals requiring short-term rehabilitation and those needing long-term care. The facility is designed to accommodate residents with various levels of care needs, ensuring that each individual receives appropriate support.
Dining & Activities
While the facility offers a range of activities for residents, some feedback highlights dissatisfaction with the quality of food provided. Families have expressed concern over the nutritional value and presentation of meals, suggesting that improvements could be made in this area.
Room for Improvement
Several reviews point to issues with communication and responsiveness from specific staff members, particularly within the social work department. Families have reported difficulties in reaching staff and receiving timely assistance, which has raised concerns about the overall care experience. Additionally, incidents of neglect regarding residents’ needs have been noted, highlighting areas where the facility could enhance its service.
Summary
Delaney Park Health and Rehabilitation Center offers a variety of services aimed at providing quality care for residents in Orlando, Florida. While many families have had positive experiences with the care provided, there are notable concerns regarding communication and staff professionalism that potential residents should consider. The facility’s commitment to individualized care is evident, but improvements in certain operational areas could enhance the overall experience for residents and their families.
