Overview
Cooney Healthcare and Rehabilitation, located in Helena, Montana, is a Medicare and Medicaid certified skilled nursing facility dedicated to providing quality care for its residents. The facility offers both short-term rehabilitation and long-term care solutions, with a focus on compassionate support and expert medical assistance.
Services & Support
Cooney Healthcare and Rehabilitation provides a range of services including skilled nursing care, rehabilitation therapy, and hospice care. The facility is equipped with licensed nurses and professional physical therapists who specialize in post-surgical rehabilitation. They aim to create personalized goals for each patient to help them regain their independence.
Care Approach & Staff
The staff at Cooney is described as friendly and caring, with many residents noting the dedication of the nursing and therapy teams. While some reviews highlight positive experiences with the staff, there are concerns about communication and staffing levels during busy times. The facility has received praise for its compassionate end-of-life care, with staff members going above and beyond for residents in need.
Who They Serve
Cooney Healthcare and Rehabilitation primarily serves elderly patients who require rehabilitation following surgery or accidents. The facility caters to both short-term and long-term residents, including those in need of hospice care.
Levels of Care
The facility offers skilled nursing care, rehabilitation services, and hospice care, ensuring that residents receive the appropriate level of support based on their individual needs. The rehabilitation therapy includes physical, occupational, and speech therapy, designed to assist patients in their recovery journey.
Dining & Activities
Reviews mention that the dining experience at Cooney is generally positive, with residents enjoying the food provided. The facility strives to create a comfortable atmosphere for its residents, although specific details about activities and dining options were not extensively covered in the reviews.
Room for Improvement
Several reviews indicate areas for improvement, particularly regarding communication and responsiveness from staff. Families have expressed frustration with difficulties in reaching staff by phone and concerns about the cleanliness and comfort of residents’ rooms. Addressing these issues could enhance the overall experience for both residents and their families.
Summary
Cooney Healthcare and Rehabilitation in Helena, Montana, offers a variety of services tailored to the needs of elderly patients, including skilled nursing, rehabilitation, and hospice care. While the staff is generally viewed as caring and dedicated, there are notable concerns regarding communication and staffing that could impact the quality of care. Families considering this facility may appreciate its focus on rehabilitation and compassionate end-of-life care, but should also be aware of potential challenges in communication.
