Overview
Complete Care at Oak Ridge, located in Charleston, West Virginia, is dedicated to building strong relationships with both residents and staff. The facility focuses on creating a family-like atmosphere where everyone feels valued and cared for. Their mission is to improve the lives of those they serve through compassionate care and high-quality services.
Services & Support
Complete Care at Oak Ridge offers a range of services including rehabilitation and long-term care. Their approach is tailored to the unique needs of each resident, ensuring personalized care that supports recovery and overall well-being. The facility is equipped to provide both skilled nursing and hospice care, making it a versatile choice for families seeking comprehensive support.
Care Approach & Staff
The staff at Complete Care at Oak Ridge is noted for their dedication and compassion. Reviews highlight the hard work of Certified Nursing Assistants (CNAs) and nursing staff who are attentive and supportive. The administration is actively involved in daily operations, contributing to a positive environment. Many families express appreciation for the friendly and professional demeanor of the staff, which fosters trust and comfort for residents.
Dining & Activities
Dining experiences at Complete Care are well-received, with residents enjoying a variety of meal options. Special events, such as holiday dinners and themed parties, are organized to enhance social interactions and community feeling among residents. Activities directors are praised for creating engaging programs that keep residents active and entertained, contributing to a vibrant atmosphere.
What Families Say
Families consistently express satisfaction with the care their loved ones receive at Complete Care. Many reviews commend the facility for its clean environment and the attentiveness of the staff. Comments highlight the positive experiences during social events and the overall nurturing atmosphere, reinforcing the facility’s reputation as a supportive place for residents.
Room for Improvement
While feedback is overwhelmingly positive, some reviews mention occasional issues with meal pairings. Suggestions for improvement include refining menu options to enhance the dining experience further.
Summary
Complete Care at Oak Ridge stands out for its compassionate staff and commitment to providing quality care. The facility’s focus on building relationships and creating a welcoming environment makes it a commendable choice for families seeking support for their loved ones in Charleston, West Virginia.
