Overview
Complete Care at Myers Park, located in Charlotte, North Carolina, offers a range of services including skilled nursing care, rehabilitation, and memory care. The facility emphasizes personalized care plans designed to meet the unique needs of each resident, aiming to create a nurturing and supportive environment.
Services & Support
The facility provides various services such as skilled nursing care, rehabilitation for recovery from illness or injury, and specialized memory care for residents with cognitive needs. The experienced team focuses on delivering tailored healthcare to ensure the comfort and well-being of seniors.
Care Approach & Staff
The staff at Complete Care at Myers Park has received mixed feedback from families. While some reviews highlight the caring nature of the team, others express concerns about unprofessional behavior and inadequate attention to residents. The rehabilitation team has been noted for their effectiveness, contributing positively to the recovery process for many residents.
Living Options & Amenities
Residents can enjoy private suites designed for comfort, along with access to outdoor areas that promote connection with nature. The facility also features an elegant dining area where meals are served, although some reviews indicate that the overall cleanliness and maintenance of the facility may need improvement.
What Families Say
Feedback from families varies significantly. Some express satisfaction with the rehabilitation services and the caring attitude of certain staff members, while others raise serious concerns regarding the cleanliness of the facility and the treatment of residents. Several reviews describe distressing incidents involving residents, suggesting that families should be vigilant about the care their loved ones receive.
Room for Improvement
Numerous reviews indicate that the facility faces challenges related to cleanliness and staff professionalism. Concerns about odors, maintenance issues, and the overall environment have been reported, suggesting that improvements in these areas are necessary to enhance the quality of care provided.
Summary
Complete Care at Myers Park in Charlotte, North Carolina, provides essential services including skilled nursing, rehabilitation, and memory care. While the facility has made strides in certain areas, feedback from families indicates a need for ongoing improvements in cleanliness and staff professionalism to ensure a safe and supportive environment for residents.
