Overview
Community Care Center, located in Chicago, Illinois, offers skilled nursing, short-term rehabilitative, and behavioral healthcare. The facility emphasizes a gentle approach to care, aiming to help residents maintain their independence and preserve their dignity. Since reopening under new management, many reviews highlight significant improvements in the environment and the quality of care provided.
Services & Support
Community Care Center provides a range of services including skilled nursing, rehabilitation, memory care, and respite care. The facility also offers social worker support to assist residents and their families with various needs. Many families have noted the dedication of the staff, particularly in nursing and social services, as a key strength of the facility.
Care Approach & Staff
The care approach at Community Care Center focuses on providing compassionate and attentive support to residents. Reviews frequently mention the professionalism and dedication of the staff, including nurses and the activities team, who strive to create a welcoming environment. However, there have been concerns regarding staff responsiveness and professionalism in certain instances, suggesting that there is room for improvement in these areas.
Living Options & Amenities
The facility offers a clean and orderly environment, which many reviews commend. However, some residents have reported issues with room furnishings and amenities, indicating that not all living spaces may meet expectations. The activities provided have received positive feedback, with residents enjoying various social events, including church services.
What Families Say
Feedback from families is mixed. While some express gratitude for the care their loved ones receive and highlight the improvements in cleanliness and staff behavior, others have raised serious concerns about safety and the overall environment. Issues such as unpleasant odors and inadequate staffing have been reported, leading some families to advise caution when considering this facility.
Room for Improvement
Several reviews point to significant areas needing improvement at Community Care Center. Concerns about cleanliness, staff professionalism, and resident safety have been raised, with some families expressing dissatisfaction with the responsiveness of the staff to resident needs. These comments suggest that ongoing efforts are necessary to enhance the overall experience for residents and their families.
Summary
Community Care Center in Chicago, Illinois, presents a mixed picture for families considering care options. While there are notable improvements in the facility’s environment and staff dedication, significant concerns about safety and cleanliness remain. Families are encouraged to weigh both the positive feedback regarding care and the critical observations when making decisions about their loved ones’ care.
