Overview
Columbia Lutheran Home, located in Seattle, Washington, is recognized as one of the area’s skilled nursing facilities offering both short-term rehabilitation and long-term elder care. With a history dating back to 1920, this not-for-profit facility aims to provide holistic care that addresses the physical, emotional, and spiritual needs of its residents.
Services & Support
Columbia Lutheran Home offers a range of services, including skilled nursing, rehabilitation, hospice care, and memory care. The facility emphasizes compassionate support, with many reviewers noting the attentiveness of the nursing staff and caregivers. Physical therapy is a key component of the rehabilitation services, helping residents recover from surgeries and other health issues.
Care Approach & Staff
The care approach at Columbia Lutheran Home is rooted in compassion and a commitment to treating residents with dignity. Many families have expressed appreciation for the warmth and attentiveness of the staff, particularly during challenging times. However, some reviews indicate inconsistencies in staff performance, with experiences varying from highly positive interactions to reports of rudeness and lack of attentiveness from certain aides.
Who They Serve
Columbia Lutheran Home serves a diverse population, including residents requiring rehabilitation after surgery, long-term care for chronic conditions, and specialized memory care. The facility is also noted for being dog-friendly, which can enhance the emotional well-being of its residents.
Levels of Care
The facility provides various levels of care, including skilled nursing and rehabilitation services. Residents can receive short-term transitional care or long-term elder care, depending on their individual needs.
Living Options & Amenities
Accommodations at Columbia Lutheran Home include shared rooms and a few private rooms for hospice patients. While some reviews mention that the shared rooms lack privacy, the overall environment is described as welcoming. The facility has been recognized for its efforts to maintain a non-corporate atmosphere, allowing families to stay connected with their loved ones.
Dining & Activities
Dining experiences at Columbia Lutheran Home have received mixed feedback. While some families find the food acceptable, others describe it as mediocre and unappealing. The facility encourages social interaction and engagement among residents, which is an important aspect of their care philosophy.
What Families Say
Feedback from families is varied. Many appreciate the compassionate care provided by the staff, highlighting the positive impact of the nursing team on their loved ones’ recovery. However, there are significant concerns regarding the administrative side of the facility, particularly in communication and responsiveness. Some families have reported difficulties reaching staff by phone and issues with discharge processes.
Room for Improvement
There are notable concerns regarding the administrative efficiency at Columbia Lutheran Home. Families have reported challenges in communication, including difficulty reaching staff and delays in discharge paperwork. Additionally, some reviews indicate that the facility could benefit from improved food quality and more attention to cleanliness.
Summary
Columbia Lutheran Home offers a range of skilled nursing and rehabilitation services in a compassionate environment. While many families appreciate the care provided by staff, there are areas that require attention, particularly in administration and dining services. Overall, it remains a viable option for families seeking care for their loved ones in Seattle.
