Overview
Columbia Healthcare Center, located in Evansville, Indiana, is a facility that offers a range of senior care services, including skilled nursing, rehabilitation, hospice care, assisted living, memory care, and independent living. The center emphasizes a compassionate approach to care, aiming to create a welcoming environment for residents and their families.
Services & Support
The center provides various services tailored to meet the needs of seniors, including skilled nursing care, rehabilitation therapies, and memory care. Residents can also access hospice services and respite care, ensuring that families have support during difficult times.
Care Approach & Staff
While some reviews highlight the dedication of the staff and their compassionate approach to care, others express concerns regarding staffing levels and management practices. There are mentions of caring team members who work diligently to support residents, particularly in therapy sessions. However, multiple reviewers noted instances of staff neglect, particularly during night shifts, where reports of staff sleeping on duty have raised significant alarms about resident care.
Who They Serve
Columbia Healthcare Center serves a diverse population of seniors, including those requiring long-term care, rehabilitation following surgery, and those needing specialized memory care. The facility aims to be an extension of families, providing support and care to residents in various stages of health.
Room for Improvement
Several reviews indicate serious concerns about the quality of care at Columbia Healthcare Center. Issues such as staff neglect, including instances of staff sleeping during shifts and inadequate attention to residents’ needs, have been frequently mentioned. The management has been criticized for not adequately addressing these issues, leading to calls for accountability and improvement.
Summary
Columbia Healthcare Center presents a mixed picture based on reviews. While some families appreciate the care and support their loved ones receive, significant concerns about staffing, management, and overall conditions persist. Families considering this facility are encouraged to visit, engage with staff, and gather as much information as possible to make an informed decision regarding their loved ones’ care.
