Overview
Colonial Oaks Living Center LLC, located in Metairie, Louisiana, is a skilled nursing facility offering both long-term care and short-term rehabilitation services. The center aims to provide a warm and welcoming environment for residents who can no longer live independently or require rehabilitation after hospital stays. With a focus on enhancing the quality of life, Colonial Oaks integrates a comprehensive and holistic care program tailored to individual needs.
Services & Support
The facility provides a range of services including skilled nursing, rehabilitation, respite care, and hospice. Residents have access to physical therapy and social worker support, ensuring that their medical and emotional needs are met. The dedicated staff is noted for their attentive care, with many residents and families expressing appreciation for the support received during their stay.
Care Approach & Staff
The staff at Colonial Oaks is recognized for their commitment to providing compassionate care. A nurse practitioner is on-site daily, offering hands-on assistance and ensuring that residents’ needs are promptly addressed. Families have commended specific staff members for their kindness and attentiveness, although experiences with some aides have varied, with reports of unkind interactions at times.
Living Options & Amenities
Colonial Oaks features shared rooms that are described as cozy, with some residents noting the comfort of the beds. While the facility is generally clean and well-maintained, some feedback indicates that the rooms could be more spacious. Amenities include communal areas where residents can engage in activities, fostering a sense of community.
Dining & Activities
Dining experiences at Colonial Oaks have received mixed reviews. While some residents enjoyed the food, others reported issues with meal quality, including cold food and limited menu options. The activities team strives to keep residents engaged, contributing to a vibrant community atmosphere.
What Families Say
Families have expressed gratitude for the care their loved ones received at Colonial Oaks. Many highlighted the supportive nature of the staff and the overall positive environment. However, there are concerns regarding meal quality and staff responsiveness, with some families feeling that additional attention is needed in these areas. Overall, the facility is often recommended for its caring atmosphere and dedicated staff.
Room for Improvement
While many families appreciate the care provided at Colonial Oaks, there are notable areas for improvement. Feedback indicates that meal quality and staff communication can be inconsistent. Some residents have experienced delays in receiving meals and have reported unkind interactions with certain staff members. Addressing these issues could enhance the overall experience for residents and their families.
Summary
Colonial Oaks Living Center LLC offers a range of skilled nursing and rehabilitation services in a supportive environment. While the facility is praised for its dedicated staff and community atmosphere, there are areas that require attention, particularly regarding meal quality and staff interactions. Families seeking care for their loved ones may find a welcoming environment at Colonial Oaks, but should be aware of the mixed feedback regarding certain aspects of care.
