Overview
Colonial Health and Rehabilitation, located in Colorado Springs, Colorado, offers a community designed to provide comfort and care for its residents. The facility is staffed with knowledgeable personnel dedicated to meeting the needs of those in their care. Its location next to Summit Medical Clinic adds a layer of reassurance for families, ensuring access to immediate medical assistance when necessary.
Services & Support
Colonial Health and Rehabilitation provides a range of services, including skilled nursing, rehabilitation, and hospice care. The facility emphasizes the importance of emotional support alongside physical care, with social worker assistance available to families navigating the complexities of long-term care.
Care Approach & Staff
The staff at Colonial Health and Rehabilitation is noted for their compassionate approach to care, often treating residents like family. Many reviews highlight the dedication of the employees, who are described as kind and attentive. However, some concerns have been raised about understaffing, which impacts the overall care experience. The management team has been recognized for making improvements, and their presence is often felt among both residents and staff.
Who They Serve
Colonial Health and Rehabilitation serves a diverse population, including residents requiring skilled nursing care and those needing rehabilitation services. The facility appears to cater primarily to individuals with varying levels of income, focusing on providing care to those who may have limited financial resources.
Living Options & Amenities
The facility is equipped with essential amenities aimed at enhancing the quality of life for residents. There is a therapy gym available for rehabilitation purposes, and the environment is designed to be welcoming. However, some reviews have expressed concerns about the overall condition of the building, indicating that maintenance may need attention.
What Families Say
Family feedback about Colonial Health and Rehabilitation is mixed. While some families appreciate the caring nature of the staff and the emotional support provided, others have raised serious concerns about cleanliness and the management of the facility. Reports of unpleasant odors and issues with communication have been noted, suggesting areas that require improvement.
Room for Improvement
Several reviews indicate a need for enhancement in the facility’s maintenance and staffing levels. Concerns about cleanliness, communication challenges, and the overall condition of the building have been recurrent themes. Families have expressed a desire for more responsive management and better support systems in place to ensure the well-being of residents.
Summary
Colonial Health and Rehabilitation presents a complex picture, balancing commendable staff dedication with significant areas for improvement in its operational practices. Families considering this facility should weigh the compassionate care provided by staff against the concerns raised regarding the environment and management responsiveness.
