Overview
Colonial Center, located in Bowling Green, Kentucky, is a skilled nursing facility with 48 beds, certified by Medicare and Medicaid. With over 40 years of experience in the community, Colonial Center aims to provide quality care in a home-like atmosphere, supported by a tenured staff.
Services & Support
Colonial Center offers a range of services including memory care, rehabilitation, hospice care, and transportation. The facility is designed to cater to the diverse needs of its residents, with a focus on providing compassionate support.
Care Approach & Staff
The staff at Colonial Center are generally described as dedicated and caring, with many family members noting their commitment to respecting residents’ needs. However, some reviews highlight issues with staff responsiveness, particularly regarding timely assistance and personal care. While there are positive mentions of the staff’s kindness, concerns about understaffing and the overall cleanliness of the facility persist.
Who They Serve
Colonial Center serves a variety of residents, including those requiring rehabilitation and memory care. Families have expressed appreciation for the care provided to their loved ones, particularly in challenging circumstances such as illness.
Room for Improvement
Several reviews indicate that the facility suffers from understaffing, especially on weekends, which can lead to overlooked basic needs. Concerns about the cleanliness of the environment and the condition of the facility itself have also been raised, with some describing it as in need of renovations and regular maintenance.
What Families Say
Feedback from families is mixed; while many appreciate the compassionate care their loved ones receive, others report serious concerns about the treatment and living conditions. Positive experiences often emphasize the dedication of staff members, while negative experiences frequently cite issues with communication and care standards.
Summary
Colonial Center in Bowling Green, Kentucky, has a long-standing reputation for providing skilled nursing care. While many families commend the staff’s dedication and the supportive environment, challenges such as understaffing and cleanliness issues have been noted. Prospective residents and their families may want to consider these factors when evaluating care options.
