Overview
City View Multicare Center, located in Cicero, Illinois, is a rehabilitation and skilled nursing center that aims to provide exceptional care for its residents. However, the facility has received numerous critical reviews highlighting significant concerns regarding the quality of care, cleanliness, and overall professionalism of the staff.
Services & Support
City View offers a range of services including rehabilitation and skilled nursing care. Despite these offerings, many reviews indicate a lack of adequate supervision and support for residents, which has raised alarms among families considering this facility for their loved ones.
Care Approach & Staff
The care approach at City View has been described as inconsistent, with reports of unprofessional behavior among staff members. While some staff are noted to show genuine care for residents, others have been criticized for being inattentive or unhelpful. Multiple reviewers have expressed concerns about the staff’s responsiveness and professionalism, particularly during critical times.
Who They Serve
City View serves a diverse population, including individuals requiring skilled nursing care and rehabilitation services. However, reviews suggest that the facility may not be suitable for everyone, particularly those with higher care needs, due to reported staff shortages and inadequate supervision.
Living Options & Amenities
The living conditions at City View have been a point of contention among residents and their families. Reports of unsanitary conditions, such as the presence of pests and a persistent unpleasant odor, have been highlighted. While some residents appreciate the amenities, many have noted that the overall cleanliness and maintenance of the facility leave much to be desired.
What Families Say
Feedback from families has been overwhelmingly negative, with many expressing deep concerns about the care provided at City View. Numerous reviews describe experiences of neglect, unprofessionalism, and a lack of adequate support for residents. Families have urged others to reconsider placing their loved ones in this facility, citing serious issues that could impact the well-being of residents.
Room for Improvement
The facility has significant room for improvement, particularly in areas such as staff training, cleanliness, and overall resident care. Many families have called for a thorough investigation into the practices at City View, highlighting the urgent need for changes to ensure the safety and well-being of residents.
Summary
In summary, City View Multicare Center in Cicero, Illinois, presents a challenging environment for both residents and their families. While it offers skilled nursing and rehabilitation services, the overwhelming feedback indicates serious concerns regarding care quality, staff professionalism, and facility conditions. Families are advised to carefully consider these factors when evaluating City View as a potential option for their loved ones.