Overview
Choice Healthcare at Harrisonburg, located in Harrisonburg, Virginia, is a facility that provides care for individuals needing assistance with daily living and rehabilitation services. While some families have expressed gratitude for the support their loved ones received, there are significant concerns regarding the overall quality of care and facility conditions.
Services & Support
The facility offers physical therapy services aimed at helping residents regain strength and mobility. However, reviews indicate that the quality of care may not consistently meet the needs of all residents. Some families have reported experiences of neglect and inadequate attention to their loved ones’ health and well-being.
Care Approach & Staff
Feedback from families highlights a mixed experience with the staff. While some caregivers are noted for going above and beyond to meet residents’ needs, others have been described as unfriendly and inattentive. Reports of staff members being preoccupied with their phones instead of attending to call bells have raised concerns about the level of care provided.
Who They Serve
Choice Healthcare at Harrisonburg serves individuals requiring long-term care, rehabilitation, and therapy. However, the facility has faced criticism regarding its ability to adequately care for its residents, with reports of understaffing impacting the quality of service.
Room for Improvement
Multiple reviews indicate a need for improvement in staffing levels, cleanliness, and overall attentiveness to residents. Families have raised serious concerns regarding patient neglect and the facility’s maintenance, suggesting that more focus is needed on creating a safe and supportive environment for residents.
Summary
Choice Healthcare at Harrisonburg presents a complex picture for families considering care options. While there are instances of compassionate care, significant issues related to neglect, understaffing, and facility conditions have been highlighted by multiple reviewers. Families are encouraged to carefully evaluate their options and consider these factors when making decisions about care.
