Overview
Chandler Creek Post Acute, located in Greer, South Carolina, is a skilled nursing and rehabilitation facility that offers both short-term rehabilitation and long-term care. The facility is staffed by a licensed team that provides a range of services including physical, occupational, speech, and respiratory therapy aimed at helping residents regain strength and mobility following surgery, illness, or injury.
Services & Support
Chandler Creek Post Acute provides 24/7 skilled nursing care, wound care, IV support, pain management, hospice, and restorative services. The facility is committed to creating personalized care plans, ensuring that each resident receives tailored support that meets their individual needs. Discharge planning is also a key focus, helping to ease the transition back home for residents.
Care Approach & Staff
The staff at Chandler Creek Post Acute have been noted for their friendliness and attentiveness. Many reviewers have highlighted the positive attitudes of the staff, which contributes to a welcoming environment. However, there are concerns regarding responsiveness and the attention given to individual needs, with some families expressing dissatisfaction with the level of personal care their loved ones received.
Who They Serve
Chandler Creek Post Acute serves individuals in need of rehabilitation and long-term care, including those requiring hospice services. Families have reported positive experiences, particularly with the care provided during complex transitions, such as navigating the Medicaid process.
Living Options & Amenities
Residents at Chandler Creek Post Acute enjoy private rooms and access to outdoor spaces. The facility also offers a full calendar of social activities, promoting engagement and community among residents.
Dining & Activities
While some reviews indicate improvements in meal quality, there have been mixed experiences regarding dining. Families have noted that the atmosphere is generally pleasant, with staff frequently engaging with residents and fostering a supportive environment.
Room for Improvement
There are notable concerns regarding the responsiveness of the administration and the overall attention to personal care. Some families have expressed frustration over communication issues and the lack of timely responses to inquiries, indicating a need for improvement in customer service and staff attentiveness.
Summary
Chandler Creek Post Acute is a facility that offers a variety of services aimed at supporting individuals recovering from health challenges. While many families appreciate the friendly staff and the clean environment, there are areas that require attention, particularly in administrative responsiveness and personalized care. Overall, Chandler Creek Post Acute strives to provide a supportive atmosphere for both residents and their families during challenging times.
