Overview
Center at Zaragoza, located in El Paso, Texas, is a skilled nursing and short-term rehabilitation facility designed to assist patients in achieving their highest level of independence and wellness following illness or injury. The facility aims to provide a comfortable and private environment for medically stable patients who have recently been hospitalized.
Services & Support
The Center at Zaragoza offers a range of services, including skilled nursing care and rehabilitation therapy. Physical and occupational therapy are key components of the rehabilitation process, focusing on walking, strength, and daily living tasks that may have become challenging for patients. The facility also emphasizes frequent physician visits to ensure comprehensive care.
Care Approach & Staff
The care approach at Center at Zaragoza is centered on compassion and professionalism. Many families have noted the dedication of the nursing and CNA teams, with several staff members recognized for their attentiveness and kindness. However, some reviews mention issues with management responsiveness and staffing levels, suggesting that experiences may vary widely among residents and families.
Who They Serve
The facility caters to a diverse population, including elderly patients recovering from surgeries, strokes, and other health challenges. Families have expressed gratitude for the staff’s efforts in providing care and support during difficult times.
Living Options & Amenities
The Center at Zaragoza features a modern and clean environment, which many families have appreciated. The facility is handicap accessible and conveniently located near hospitals and restaurants, making it easier for families to visit their loved ones.
Dining & Activities
Dining options at the Center have received positive feedback, with many reviews highlighting the quality of the food. Additionally, the facility offers various activities aimed at engaging residents and enhancing their rehabilitation experience.
Room for Improvement
While many families have had positive experiences, there are notable concerns regarding the consistency of care and management responsiveness. Some reviews indicate issues with staff communication and the overall attentiveness of nursing staff, suggesting that improvements in these areas could enhance the patient experience.
Summary
Center at Zaragoza provides skilled nursing and rehabilitation services in a supportive environment. While many families appreciate the care and compassion shown by the staff, experiences can vary, particularly regarding management and staffing levels. Families considering this facility should weigh both the positive feedback on care and the concerns raised in reviews.
