Overview
Cedar Ridge Center, located in Sissonville, West Virginia, provides skilled nursing and rehabilitative services for patients requiring post-hospital care, short-stay rehabilitation, and long-term residency. The facility has been part of the community for 18 years and is conveniently situated just 15 minutes north of Charleston, West Virginia.
Services & Support
Cedar Ridge Center offers a range of services focused on personalized care programs to facilitate recovery and improve overall well-being. The Clinical Care Teams specialize in areas such as wound care and tracheostomy care. Residents can also enjoy physical therapy, which has received positive feedback from families.
Care Approach & Staff
The center prides itself on having a tenured staff, with many members boasting over 20 years of experience. While some staff members are noted for their caring and helpful nature, there have been reports of inconsistency in staff behavior, with a few instances of poor bedside manner and neglectful care.
Who They Serve
Cedar Ridge Center serves a variety of residents, including those requiring short-term rehabilitation and long-term care. Families have expressed mixed feelings about the level of care their loved ones receive, with some praising the staff while others highlight significant concerns regarding neglect and communication issues.
Living Options & Amenities
Residents at Cedar Ridge Center enjoy amenities such as free Wi-Fi, cable hook-up, and telephones in every room. The facility also offers several church services each week and various activities to engage residents throughout the week.
Dining & Activities
While the center provides dining options, some families have noted that the food quality could be improved. Activities are available seven days a week, allowing residents to participate in social engagements.
What Families Say
Reviews from families reflect a wide range of experiences. Some families appreciate the caring nature of certain staff members and the welcoming environment, while others express serious concerns about neglect, lack of communication, and the overall cleanliness of the facility. The feedback indicates a need for improvement in staffing and care consistency.
Room for Improvement
Multiple reviews highlight issues with staff responsiveness and care quality, particularly regarding personal hygiene and attention to residents’ needs. There are also concerns about the cleanliness of the facility and the overall management of staff.
Summary
Cedar Ridge Center offers skilled nursing and rehabilitative services in Sissonville, WV, with a focus on personalized care and a range of amenities. While there are positive aspects noted by some families, significant concerns about staff behavior and care quality suggest that prospective residents and their families should carefully consider their options.