Overview
Cedar Hill Nursing and Rehab Center, located in Jacksonville, Florida, is dedicated to providing compassionate care to its residents. The facility aims to create a warm and welcoming environment, supported by a team of skilled healthcare professionals, including nurses, therapists, and caregivers. The center focuses on the well-being and comfort of each individual, striving to meet their unique needs.
Care Approach & Staff
The care approach at Cedar Hill Nursing and Rehab Center is centered around compassion and professionalism. Many families have praised the Director of Nursing for her availability and attentiveness, noting that she is always willing to address concerns and provide support. Staff members are recognized for their dedication to patient care, although some reviews highlight inconsistencies in service quality, particularly regarding communication and responsiveness from the CNA team.
Living Options & Amenities
Cedar Hill offers a comfortable and nurturing space for residents. However, some reviews indicate that the facility may have issues with cleanliness and maintenance, including reports of roaches and uncomfortable bedding. While there are positive mentions of the activities department, which is considered one of the best in Jacksonville, other aspects such as food quality and room conditions have received criticism.
Dining & Activities
The activities department at Cedar Hill Nursing and Rehab Center has received commendations for its engaging programs, contributing to resident happiness and activity levels. However, feedback regarding dining has been mixed, with some residents noting that food is often served cold and lacks quality.
What Families Say
Reviews reflect a wide range of experiences at Cedar Hill. Many families have expressed gratitude for the care provided by specific staff members, particularly the Director of Nursing. However, several negative reviews highlight significant concerns regarding cleanliness, staff responsiveness, and overall facility maintenance. Some families have reported feeling dissatisfied with the level of care, emphasizing the importance of trust in such facilities.
Room for Improvement
Several reviews indicate areas needing attention, such as the cleanliness of the facility, the quality of food, and the responsiveness of staff. Issues like the presence of roaches and uncomfortable bedding have been noted, suggesting that improvements in maintenance and hygiene are necessary to enhance the overall experience for residents and their families.
Summary
Cedar Hill Nursing and Rehab Center in Jacksonville, Florida, offers a range of rehabilitation and care services in a supportive environment. While the commitment of the staff, particularly leadership, has been acknowledged, there are notable concerns regarding cleanliness and service consistency. Families considering Cedar Hill should weigh both the positive aspects of dedicated care and the areas identified for improvement.
