Overview
Casper Mountain Rehabilitation and Care Center, located in Casper, Wyoming, offers skilled nursing and long-term care with a focus on resident care. The facility aims to provide compassionate short and long-term senior care in a nurturing environment, fostering a sense of belonging and comfort for its residents.
Services & Support
The center provides a range of services designed to support both short-term and long-term residential needs, including skilled nursing and rehabilitation. Residents can engage in various activities, promoting a fulfilling lifestyle through social events and wellness programs. Physical therapy is available to help residents regain strength and mobility.
Care Approach & Staff
While some families have praised the dedication and friendliness of the staff, there have been notable concerns regarding staffing levels and responsiveness. Reviews indicate that some residents have experienced delays in receiving assistance, leading to feelings of neglect. However, there are also accounts of positive interactions with staff, highlighting their kindness and willingness to help.
Who They Serve
Casper Mountain Rehabilitation and Care Center serves a diverse population, including individuals recovering from surgery or illness, as well as those requiring long-term care. The facility has been noted for its ability to provide support to residents with varying degrees of mobility and health needs.
Living Options & Amenities
The facility is described as clean and undergoing renovations, with improvements to the building’s interiors. However, some reviews have pointed out issues related to missing personal belongings and inadequate support for residents with specific dietary needs, such as diabetic meal planning.
Dining & Activities
Residents have access to a variety of activities, including popular options like bingo, crafts, and outings. While some families have expressed dissatisfaction with the food quality, others have noted that engaging activities contribute positively to residents’ experiences.
What Families Say
Experiences at Casper Mountain Rehabilitation and Care Center vary significantly among families. Some have expressed gratitude for the care provided, highlighting the positive interactions with staff and the enriching activities available. Conversely, others have voiced serious concerns about the level of care and responsiveness, particularly regarding medication management and personal belongings.
Room for Improvement
Several reviews indicate that the facility is understaffed, which can lead to delays in care and assistance. There are also concerns about the handling of personal items and medication management, suggesting a need for improved oversight and communication.
Summary
Casper Mountain Rehabilitation and Care Center strives to provide a supportive environment for its residents, though experiences can be mixed. While some families appreciate the compassionate care and activities offered, others have raised significant concerns regarding staffing levels and personal care. Families considering this facility should weigh both the positive aspects and the critiques shared by others.
