Overview
Cascadia of Boise, located in Boise, Idaho, is a skilled nursing facility and rehabilitation center designed to meet the diverse needs of the community. The facility aims to bridge the gap between hospital and home, providing personalized therapy and nursing care to support recovery. With its luxurious design and specialized services, it positions itself as a healthcare resort plaza focused on patient well-being.
Services & Support
Cascadia of Boise offers a range of services including skilled nursing, rehabilitation, and hospice care. The facility features Idaho’s only NeuroGym, which is equipped for specialized rehabilitation sessions. Patients can expect full-time nursing care, physical therapy, and a focus on individualized treatment plans tailored to their recovery needs.
Care Approach & Staff
The staff at Cascadia of Boise includes nurses, certified nursing assistants (CNAs), and therapists who are dedicated to patient care. While some families have reported positive interactions with specific staff members, there have been concerns regarding communication and timely responses to patient needs. Instances of delayed medication administration and inadequate attention to patients’ basic needs have been noted, raising questions about the consistency of care provided.
Who They Serve
Cascadia of Boise serves a diverse population, including individuals recovering from strokes and those requiring long-term skilled nursing care. The facility aims to accommodate patients with varying levels of medical needs, although some reviews suggest that those requiring more intensive care may face challenges.
Living Options & Amenities
The facility offers private and semi-private suites, all designed to create a comfortable living environment. Residents have access to beautifully landscaped courtyards, which can provide a pleasant atmosphere for relaxation and socialization.
Dining & Activities
Cascadia of Boise emphasizes the importance of nutrition in recovery, with meals tailored to meet dietary needs. However, some families have expressed concerns that staff may not consistently ensure patients receive adequate nourishment, particularly for those who are unable to feed themselves.
What Families Say
Feedback from families has been mixed. While some express gratitude for the care their loved ones received, particularly in rehabilitation after strokes, others highlight significant issues such as poor communication, delays in care, and feelings of neglect. Positive comments often focus on individual staff members, while negative reviews frequently point to systemic issues within the facility.
Room for Improvement
Several families have noted a need for better communication among staff and between staff and families. Instances of delayed responses to care requests and unmet basic needs have raised concerns about the level of attention given to patients. Ensuring timely medication administration and addressing patient comfort more effectively are areas identified for improvement.
Summary
Cascadia of Boise presents itself as a luxury skilled nursing and rehabilitation facility with a focus on community needs and personalized care. While there are commendable aspects of the care provided, particularly by certain staff members, there are also significant concerns regarding communication, timeliness of care, and the overall attention to patient needs. Families considering this facility should weigh both positive experiences and feedback highlighting areas for improvement.
