Overview
Carriage House Nursing and Rehab, located in Bay City, Michigan, offers a range of services including short-term rehabilitation, long-term care, and assisted living. This intimate 120-bed facility is designed to provide personalized attention and exceptional care, focusing on revitalizing individuals recovering from illness or surgery while optimizing their functionality and restoring independence.
Services & Support
Carriage House provides a variety of services, including occupational therapy, skilled nursing, and hospice care. The facility emphasizes compassionate support and offers social worker assistance to help navigate the complexities of care. Residents have access to numerous activities, which contribute to a vibrant community atmosphere.
Care Approach & Staff
The staff at Carriage House is noted for their friendliness and attentiveness, with many residents expressing satisfaction with the care provided. Reviewers have highlighted the dedication of the nursing and therapy teams, who are described as patient and responsive to individual needs. Many families appreciate the supportive environment, which fosters a sense of well-being for their loved ones.
Who They Serve
Carriage House serves individuals requiring various levels of care, including those in need of rehabilitation after surgery or illness, long-term care residents, and individuals seeking assisted living options. Families have reported positive experiences with the care their loved ones receive, often noting the staff’s commitment to ensuring comfort and happiness.
Dining & Activities
The facility offers a range of activities designed to engage residents, with many families commenting on the creativity and fun of these programs. However, some feedback indicates that the quality of food could be improved, as several reviews mentioned dissatisfaction with dining options.
Room for Improvement
While many families report positive experiences, there are concerns regarding food quality and certain policies that may limit resident comfort, such as restrictions on snacks and access to clean clothing at night. Additionally, some reviews referenced issues with communication and responsiveness to resident needs, suggesting areas for potential enhancement.
Summary
Carriage House Nursing and Rehab is a facility that prioritizes compassionate care and a supportive environment for its residents. With a range of services that include rehabilitation and skilled nursing, the staff is generally well-regarded for their attentiveness and friendliness. While there are areas for improvement, particularly regarding dining and certain operational policies, many families express gratitude for the care their loved ones receive in this welcoming community.
