Overview
Carlyle Senior Care, located in Florence, South Carolina, is a skilled nursing facility that provides rehabilitation services and a range of care options for residents. The community aims to create a warm and caring environment, offering 24-hour services and personalized care plans tailored to individual needs.
Services & Support
Carlyle Senior Care offers various services, including skilled nursing, rehabilitation therapies (physical, occupational, and speech therapy), and social worker support. The facility emphasizes individualized care plans that involve both residents and their families, aiming to help each resident achieve their highest level of functionality.
Care Approach & Staff
The care approach at Carlyle Senior Care focuses on respect for the dignity of each resident. However, reviews indicate a mixed experience regarding staff attentiveness and communication. While some families have noted improvements in management and care, others have raised concerns about the cleanliness of the facility and the level of care provided by certain staff members.
Living Options & Amenities
Carlyle Senior Care is designed to be a home away from home for its residents. The facility offers a range of living options and amenities, although some reviews suggest that the building could benefit from upgrades and better maintenance. Concerns about cleanliness and overall condition of the facility have been highlighted by multiple reviewers.
What Families Say
Feedback from families is varied. Some express gratitude for the care their loved ones received, noting the genuine affection shown by staff. Conversely, others have voiced serious concerns about the facility’s cleanliness and the quality of care, describing experiences of neglect and poor communication from the staff. These contrasting reviews indicate that while some residents thrive, others may face challenges.
Room for Improvement
Several reviewers have pointed out issues related to cleanliness and maintenance of the facility. Concerns about staff responsiveness and the overall environment have also been noted. These factors suggest a need for ongoing improvements to ensure a consistently high standard of care for all residents.
Summary
Carlyle Senior Care in Florence, South Carolina, provides a range of skilled nursing and rehabilitation services, striving to create a supportive community for its residents. While there are positive accounts of care and improvement under new management, significant concerns regarding cleanliness and staff attentiveness remain. Families considering this facility should weigh these factors carefully as they seek the best care for their loved ones.
