Overview
CareOne at Brookline, located in Brookline, Massachusetts, is recognized for its commitment to patient-first care and a variety of rehabilitation services. This facility combines skilled nursing with a focus on enhancing the quality of life for its residents. CareOne aims to provide a supportive environment where patients can recover and regain their independence.
Services & Support
CareOne at Brookline offers a comprehensive range of services, including physical therapy, occupational therapy, and memory care. The facility is equipped to assist individuals transitioning from hospital care, focusing on rehabilitation to help patients regain their strength and mobility. Additionally, specialized memory care services are available for those living with dementia and related conditions.
Care Approach & Staff
The staff at CareOne at Brookline includes skilled nurses and therapists who are noted for their compassion and professionalism. While many reviews highlight the dedication of the therapy teams, there are concerns about overall staffing levels and communication. Some families reported difficulty in reaching staff and receiving timely updates about their loved ones’ care.
Who They Serve
CareOne serves a diverse population, including individuals recovering from surgery or illness, as well as those requiring ongoing support for chronic conditions. The facility is particularly noted for its rehabilitation services, making it a suitable option for both short-term and long-term care needs.
Levels of Care
The facility provides various levels of care, including skilled nursing, rehabilitation, and assisted living. CareOne is designed to accommodate patients with different health requirements, ensuring that each resident receives the appropriate level of support.
Living Options & Amenities
While the facility offers essential amenities for residents, some reviews indicate that the living spaces could benefit from more personalization and comfort. Families expressed concerns about the environment being somewhat drab and lacking in decor, which could affect residents’ overall well-being.
What Families Say
Feedback from families is mixed. Many appreciate the high-quality rehabilitation services and the attentive nature of the therapy staff. However, several reviews express dissatisfaction with communication and the responsiveness of the nursing staff. Issues such as delays in care and inadequate support during nighttime hours have been highlighted as areas needing improvement.
Room for Improvement
Common themes from reviews suggest that CareOne at Brookline could enhance its communication processes and staffing levels. Families have reported challenges in reaching staff and obtaining timely updates about their loved ones’ care. Additionally, some have noted concerns about the attentiveness of staff during night shifts, which may require further attention.
Summary
CareOne at Brookline is a facility that provides essential rehabilitation and skilled nursing services. While many families recognize the quality of care offered by the therapy teams, there are notable concerns regarding communication and staffing that prospective residents and their families should consider. Overall, CareOne strives to create a supportive environment for recovery, but improvements in certain operational areas could enhance the experience for residents and their families.