Overview
Capitol Hill Skilled Nursing & Therapy, located in Oklahoma City, Oklahoma, offers skilled nursing and therapy services aimed at helping individuals regain independence and mobility following health emergencies. The facility provides a range of clinical support, including physical, occupational, and speech therapy, tailored to meet the needs of residents recovering from various medical conditions.
Services & Support
The facility offers skilled nursing care and rehabilitation services for residents needing assistance after hospital stays due to strokes, heart attacks, surgeries, or other significant health events. Long-term care residents receive support with daily tasks such as medication administration and personal hygiene, while also having opportunities to engage socially and remain active.
Care Approach & Staff
Despite the facility’s stated commitment to providing respectful and supportive care, reviews indicate significant concerns regarding staff attitudes and responsiveness. Some family members reported experiences of inadequate care, including instances of neglect, where residents were not assisted in a timely manner with essential needs. The culture of care has been described as lacking, with some staff members perceived as unhelpful or dismissive.
Who They Serve
Capitol Hill Skilled Nursing & Therapy serves individuals recovering from acute health issues as well as those requiring long-term care. While the facility aims to create a warm and comfortable environment, feedback suggests that the quality of care may not consistently meet the expectations of families.
Levels of Care
The facility provides skilled nursing care along with rehabilitation services, including physical therapy, which is essential for residents recovering from serious health events. However, the effectiveness of these services has been called into question by reviews, particularly regarding the engagement and motivation of staff during therapy sessions.
Living Options & Amenities
While Capitol Hill Skilled Nursing & Therapy aims to offer a comfortable living environment, feedback indicates that cleanliness and maintenance may be areas of concern. Reports of unclean rooms and inadequate bathroom facilities suggest that improvements are needed in maintaining the living conditions for residents.
Dining & Activities
The dining experience has also received mixed reviews, with some family members expressing dissatisfaction with the quality of food provided. Engaging activities are intended to keep residents active, but the overall execution and availability of such programs may vary.
What Families Say
Feedback from families has been overwhelmingly negative, with several expressing deep concern about the level of care their loved ones received. Many noted experiences of neglect and poor communication from staff, leading to a lack of trust in the facility’s ability to provide adequate care. Some families strongly advise against choosing this facility for their loved ones.
Room for Improvement
Numerous reviews highlight significant areas for improvement, including staff training in communication, especially with patients suffering from dementia, as well as better oversight of cleanliness and resident care practices. Families have expressed a need for more responsive and compassionate care from the nursing and therapy staff.
Summary
Capitol Hill Skilled Nursing & Therapy aims to provide essential nursing and rehabilitation services in a supportive environment. However, family feedback raises serious concerns about the quality of care, staff responsiveness, and overall cleanliness of the facility. Prospective residents and their families may want to carefully consider these factors when evaluating their options.
