Overview
Camp Hill Skilled Nursing and Rehabilitation Center, located in Camp Hill, Pennsylvania, provides individualized post-hospital skilled nursing care in a comfortable environment. The facility aims to support residents through their recuperation with a focus on their specific needs and interests.
Services & Support
The center offers skilled nursing and rehabilitation services, with an experienced clinical and therapy team dedicated to providing specialized care. Residents benefit from tailored therapy programs designed to assist in their recovery, fostering a smoother transition after hospitalization.
Care Approach & Staff
While some reviews highlight the friendliness and professionalism of the staff, there are significant concerns regarding the level of care provided. Some families reported issues with communication and responsiveness, particularly in critical situations. However, there are also positive remarks about specific staff members, including the office manager, who has been described as caring and knowledgeable.
Who They Serve
The facility serves individuals requiring skilled nursing care and rehabilitation following hospitalization. Family members often express a desire for better communication regarding their loved ones’ conditions and care plans.
Living Options & Amenities
The environment is described as clean and well-maintained, with bright areas allowing residents to enjoy time outside their rooms. The facility aims to create a home-like atmosphere, which some visitors noted as a significant improvement from previous experiences.
Dining & Activities
Dining options have been generally well-received, with residents expressing satisfaction with the meals provided. Activities are designed to engage residents and support their rehabilitation efforts, contributing to a positive experience during their stay.
What Families Say
Feedback from families is mixed. While some commend the staff for their kindness and the cleanliness of the facility, others express serious concerns about the care their loved ones received, particularly regarding timely assistance and overall monitoring. Instances of inadequate communication during critical moments have been reported, leading to distress among families.
Room for Improvement
There are notable areas for improvement, particularly in communication and responsiveness to residents’ needs. Families have expressed concerns about the attentiveness of staff, especially in urgent situations, indicating a need for better training and support for the care team.
Summary
Camp Hill Skilled Nursing and Rehabilitation Center offers skilled nursing and rehabilitation services in a clean and friendly environment. While some residents and families report positive experiences with the staff and care provided, significant concerns about communication and responsiveness remain. Families considering this facility should weigh both the positive aspects and the areas needing improvement.
