Overview
Brookside Health & Rehab, located in Little Rock, Arkansas, is a skilled nursing and rehabilitation facility dedicated to providing various levels of care to its residents. The facility aims to support individuals in their recovery and daily living needs through a compassionate approach.
Services & Support
Brookside Health & Rehab offers skilled nursing and rehabilitation services tailored to the needs of its residents. The facility emphasizes the importance of compassionate care, as highlighted by family members who appreciate the efforts of the staff in maintaining communication and support, especially during challenging times such as the COVID-19 pandemic.
Care Approach & Staff
The staff at Brookside Health & Rehab has received mixed feedback from families. While some reviews commend the kindness and professionalism of the staff, particularly mentioning the positive impact of therapists and nurses, others express concerns about responsiveness and professionalism. Families have noted that certain staff members go above and beyond to ensure residents feel cared for and connected with their loved ones.
Who They Serve
The facility serves a diverse group of residents, including those requiring skilled nursing care and rehabilitation services. Families have shared experiences of their loved ones receiving attentive care, which has contributed to improved well-being during their stay.
Room for Improvement
Feedback from families indicates areas for improvement at Brookside Health & Rehab. Some have expressed dissatisfaction with the availability of staff, particularly on weekends, and issues related to equipment maintenance, such as the lift being frequently uncharged or broken. Additionally, concerns about communication and professionalism among some staff members have been noted.
What Families Say
Family reviews reflect a range of experiences at Brookside Health & Rehab. Positive comments highlight the caring nature of certain staff members and the enjoyable events hosted for residents and their families. However, there are also critical reviews that caution potential residents and their families to conduct thorough research before making decisions, citing negative experiences related to care and communication.
Summary
Brookside Health & Rehab in Little Rock, Arkansas, is a skilled nursing and rehabilitation facility that aims to provide supportive care to its residents. While many families appreciate the compassionate staff and the positive impact on their loved ones, there are notable concerns regarding staff responsiveness and professionalism. Families are encouraged to weigh these aspects carefully when considering Brookside Health & Rehab for their loved ones’ care needs.
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