Overview
BRIA of Forest Edge, located in Chicago, Illinois, is a skilled nursing and rehabilitation facility that aims to provide comprehensive care for its residents. The facility offers a range of services, including 24-hour nursing care, rehabilitation therapies, and support for individuals with mental health needs. While the facility is designed to accommodate both medically complex and geriatric residents, reviews indicate significant concerns regarding cleanliness and staff professionalism.
Services & Support
BRIA of Forest Edge provides various services including skilled nursing care, rehabilitation therapies such as physical, occupational, and speech therapy, and support for behavioral health. The facility is noted for its comprehensive medical services intended to support residents’ recovery and well-being.
Care Approach & Staff
The staff at BRIA of Forest Edge includes nurses and caregivers who are expected to provide compassionate care. However, reviews highlight a troubling inconsistency in staff attitudes, with some residents and families reporting rudeness and neglect. While a few reviewers commend the supportive nature of the staff, many express serious concerns about the treatment of residents and the overall environment.
Living Options & Amenities
The facility is equipped to accommodate various needs, offering separate areas for medically complex residents and those requiring behavioral health support. However, numerous reviews describe the building as dirty and poorly maintained, with specific mentions of roaches and unclean bathrooms, which detracts from the overall living experience.
What Families Say
Feedback from families is mixed, with some expressing satisfaction with the care their loved ones receive, while others strongly advise against choosing this facility. Reports of neglect, unprofessional behavior from staff, and inadequate cleanliness have led many to feel that the needs of residents are not being met. The consistent mention of issues such as cleanliness and staff attitude raises significant concerns for potential residents and their families.
Room for Improvement
There are several areas where BRIA of Forest Edge could improve. Many reviews indicate a need for better cleanliness and maintenance of the facility. Additionally, enhancing staff training to foster empathy and professionalism may help address the negative experiences reported by families. The overall sentiment suggests that significant changes are necessary to ensure a safe and supportive environment for residents.
Summary
BRIA of Forest Edge offers a range of skilled nursing and rehabilitation services in Chicago, Illinois. While the facility aims to provide comprehensive care, numerous reviews highlight serious concerns regarding cleanliness, staff behavior, and overall resident treatment. Families considering this facility should weigh the reported experiences carefully against their loved one’s needs and expectations.
