Overview
Brandon Nursing & Rehab Center, located in Brandon, Mississippi, is a skilled nursing facility that offers both long-term care and short-term rehabilitation services. The center aims to provide a supportive environment for residents, with a focus on individual care plans tailored to meet the specific health needs of each resident.
Care Approach & Staff
The facility employs licensed and certified staff who are trained to provide 24-hour nursing care. While some reviews note that the staff can be friendly and caring, there are significant concerns about the overall quality of care. Multiple families have reported instances of neglect, including unaddressed hygiene issues and inadequate response times for assistance.
Who They Serve
Brandon Nursing & Rehab Center serves a diverse population, including residents in need of skilled nursing care, rehabilitation, and memory care. While some families have expressed satisfaction with the rehabilitation services, highlighting positive experiences in therapy, others have raised alarms about the quality of care for their loved ones, particularly regarding neglect and hygiene.
Levels of Care
The center offers various levels of care, including skilled nursing and rehabilitation services. Families have shared mixed experiences, with some praising the physical therapy that has helped residents regain independence, while others have raised serious concerns about neglect and inadequate medical attention.
Dining & Activities
The facility provides dining services and activities for residents. However, some reviews indicate issues with food quality and timely service, with reports of cold meals and unclean dining environments. While there are mentions of engaging activities, the overall satisfaction with dining and recreational options appears to vary significantly among residents and their families.
Room for Improvement
Numerous reviews highlight a need for improvement in several areas, particularly regarding staff responsiveness and cleanliness. Families have reported long wait times for assistance and concerns about the overall hygiene of the facility. The presence of pests and unkempt living conditions have also been noted as significant issues that require urgent attention.
What Families Say
Feedback from families is overwhelmingly critical, with many expressing deep concern over the quality of care provided at Brandon Nursing & Rehab Center. Several families have shared distressing experiences regarding neglect, including reports of residents being left unbathed and experiencing dehydration. While a few positive comments highlight effective therapy services, the overall sentiment leans heavily towards dissatisfaction with the facility’s management and care standards.
Summary
Brandon Nursing & Rehab Center in Brandon, Mississippi, aims to provide skilled nursing and rehabilitation services. Despite some positive feedback regarding therapy, significant concerns about neglect, hygiene, and staff responsiveness have been raised by families. Prospective residents and their families may want to carefully consider these factors when evaluating care options.
