Overview
Bradford House Nursing and Rehabilitation, located in Bentonville, Arkansas, is committed to providing skilled nursing and rehabilitation services in a community-oriented environment. The facility emphasizes personalized care, with a focus on comfort, dignity, and healing for each resident. The dedicated team includes licensed nurses, physicians, and specialists who strive to build strong relationships with residents and their families.
Services & Support
The facility offers a range of services including skilled nursing care and rehabilitation. Staff members work collaboratively to ensure that residents receive the necessary support tailored to their individual needs. While many families appreciate the hands-on approach of the caregivers, concerns have been raised regarding communication and responsiveness, particularly during busy times.
Care Approach & Staff
Feedback about the staff at Bradford House is mixed. Some residents and their families have praised the compassion and professionalism of certain team members, especially during critical moments. However, there are reports of high staff turnover and communication issues, which can impact the quality of care provided. Some families have voiced concerns about the availability of staff, particularly during peak hours, which has led to delays in responding to residents’ needs.
Who They Serve
Bradford House serves individuals requiring skilled nursing and rehabilitation services. The facility accommodates residents with varying levels of care needs, including those in recovery and those requiring long-term support. Families often highlight the importance of attentive care, especially for residents in vulnerable situations.
Communication & Accessibility
Several reviews indicate that communication can be a challenge at Bradford House. Families have reported difficulties in reaching staff by phone, with instances of calls going unanswered or disconnecting. This lack of effective communication can lead to frustration for families trying to stay informed about their loved ones’ care.
Room for Improvement
Many reviews emphasize the need for improved communication and staffing levels. Some families have expressed dissatisfaction with the responsiveness of staff and the overall management of the facility. Reports of unprofessional behavior from some staff members have also raised concerns about the environment within the facility.
Summary
Bradford House Nursing and Rehabilitation offers skilled nursing and rehabilitation services in Bentonville, Arkansas. While there are positive accounts of compassionate care and a supportive environment, challenges related to communication and staffing levels have been noted by families. It is important for potential residents and their families to consider these factors when evaluating care options.