Overview
Birchwood Park Rehabilitation and Nursing, located in Virginia Beach, Virginia, is dedicated to providing personalized care for its residents. Under new management, the facility emphasizes treating residents with the compassion and respect they deserve, ensuring a home-like environment for healing and recovery.
Services & Support
Birchwood Park offers a variety of services including rehabilitation, hospice care, and independent living. The staff is committed to supporting residents in their recovery journey, whether they are overcoming an injury or managing chronic health issues. The facility is designed to cater to individual needs, focusing on holistic care and patient-centered approaches.
Care Approach & Staff
The caregiving team at Birchwood Park is noted for its dedication and compassion. Reviews highlight the friendly and attentive nature of the staff, with many residents expressing appreciation for the care they receive. However, some concerns have been raised regarding communication and follow-up from management, which suggests there may be room for improvement in these areas.
Living Options & Amenities
Residents at Birchwood Park benefit from a clean and remodeled building that provides a pleasant living environment. The facility features an activities room where residents can engage in social activities, such as painting and enjoying refreshments together. The culinary department is particularly praised for its quality meals, with many reviews noting the exceptional dining experience.
What Families Say
Feedback from families is mixed. Many express gratitude for the compassionate care provided to their loved ones, noting the professionalism and teamwork among staff. However, several reviews also raise concerns about cleanliness and the presence of pests, which have impacted their overall impression of the facility. Families are encouraged to visit the facility unannounced to gain a true sense of the environment and care provided.
Room for Improvement
While many families appreciate the care and support at Birchwood Park, some have reported issues related to cleanliness and communication with management. Instances of pest concerns and inadequate follow-up on complaints have been noted, indicating that attention to these matters could enhance the overall resident experience.
Summary
Birchwood Park Rehabilitation and Nursing aims to provide a compassionate and supportive environment for its residents. With a focus on personalized care and a commitment to improving management practices, the facility strives to meet the diverse needs of its residents. Families considering Birchwood Park are encouraged to explore the facility firsthand to assess its suitability for their loved ones.
