Overview
Beverly West Healthcare, located in Los Angeles, California, is a senior care facility that has received mixed reviews from families and visitors. The building, described as rundown and in the process of remodeling, has drawn criticism for its service and overall environment. While some visitors have noted friendly staff, many have expressed concerns regarding the quality of care and the condition of the facility.
Services & Support
Beverly West Healthcare offers various services, including physical therapy. However, reviews indicate significant issues with the responsiveness of the staff. Visitors have reported long wait times for assistance after calling for help, which raises concerns about the level of support provided to residents.
Care Approach & Staff
The staff at Beverly West Healthcare has received mixed feedback. While some individuals are noted to be caring, others have been described as lazy and uncaring. Instances of neglect, such as residents waiting extended periods for basic needs to be met, have been reported. Additionally, some staff members appear to lack training and compassion, which can impact the quality of care.
Who They Serve
Beverly West Healthcare serves individuals of all ages, although many reviews focus on the experiences of older adults. The facility has been described as having a mix of residents, including those who are improving and being discharged, but the overall environment has been characterized as uninviting.
Living Options & Amenities
The facility features shared rooms, with three residents per room. Each room has a window, television, and curtains for privacy. However, the general condition of the building and its amenities has been criticized, with descriptions of outdated equipment and an overall lack of cleanliness, contributing to a less than ideal living environment.
Dining & Activities
Reviews mention that the food quality is poor, which is a common concern among residents and their families. This aspect, combined with the chaotic environment, may detract from the overall experience of living at Beverly West Healthcare.
Room for Improvement
Many reviews indicate a need for significant improvements in staff training, responsiveness, and the maintenance of the facility. Concerns about cleanliness, outdated equipment, and the overall atmosphere highlight areas where Beverly West Healthcare could enhance its services and resident experience.
Summary
Beverly West Healthcare in Los Angeles, California, presents a mixed picture for families considering care options. While there are some positive aspects, such as friendly staff and a diverse resident population, numerous reviews point to serious concerns regarding service quality, staff responsiveness, and the condition of the facility. Families are encouraged to weigh these factors carefully when considering this facility for their loved ones.
