Overview
Bedford Care Center of Petal, LLC, located in Petal, Mississippi, is a 60-bed post-acute care rehabilitation and long-term care facility. The center is committed to providing tailored care plans aimed at helping residents maintain and improve their functionality to lead more active and independent lives.
Services & Support
The facility offers a range of services including physical, occupational, and speech therapies, as well as nursing and physician services. They also provide specialized care for Alzheimer’s and dementia, nutritional support, and Medicare/Medicaid benefit counseling.
Care Approach & Staff
While some reviews highlight the knowledgeable and caring nature of the staff, there are notable concerns regarding staff behavior. Several families reported experiences of rudeness and unprofessional conduct from some team members. Instances of staff members allegedly lying about residents’ conditions and interactions have been mentioned, raising concerns about transparency and accountability.
Who They Serve
Bedford Care Center serves individuals requiring rehabilitation and long-term care, including those with memory care needs. The facility aims to create a welcoming environment, though feedback indicates that the quality of care can vary significantly among staff members.
Dining & Activities
The dining experience has received mixed reviews, with some residents reporting dissatisfaction with the food quality, including complaints about cold meals. However, the facility emphasizes the importance of providing three quality meals per day as part of their care approach.
Room for Improvement
Feedback indicates that there are areas needing attention, particularly concerning staff interactions and the overall dining experience. Some families have expressed serious concerns about the treatment of residents and the quality of rehabilitation services, suggesting a need for improvement in these areas.
Summary
Bedford Care Center of Petal, LLC presents itself as a facility dedicated to rehabilitation and long-term care, with a focus on individualized care plans. However, the mixed reviews reflect significant concerns regarding staff behavior and the quality of care provided to residents. Families considering this facility may want to weigh these aspects carefully.