Overview
Bedford Care Center of Hattiesburg, LLC, located in Hattiesburg, Mississippi, is a 120-bed post-acute care rehabilitation and long-term care facility. The center is committed to providing individualized care plans that aim to help residents maintain and enhance their functionality for a more active and independent lifestyle.
Services & Support
The facility offers a range of services, including physical, occupational, and speech therapies, as well as nursing and physician services. They also provide Alzheimer’s and dementia care, nutritional support, and Medicare/Medicaid benefit counseling. The goal is to ensure that residents receive comprehensive support tailored to their unique needs.
Care Approach & Staff
The care approach at Bedford Care Center emphasizes personalized attention. However, some reviews indicate that staff may be overworked, leading to concerns about the quality of care provided. While some staff members are noted for their dedication and willingness to engage with family members, there are reports of inadequate staffing levels, particularly among certified nursing assistants (CNAs), which has affected the overall care experience for some residents.
Who They Serve
Bedford Care Center serves a diverse population, including individuals requiring rehabilitation services as well as those needing long-term care. Their focus on memory care also indicates a commitment to supporting residents with Alzheimer’s and dementia.
Living Options & Amenities
The facility is designed to provide a comfortable living environment for its residents. However, reviews highlight concerns regarding cleanliness, with mentions of sticky floors and overflowing trash cans. This has raised questions about the overall maintenance and attention to the living spaces.
What Families Say
Feedback from families is mixed. Some express satisfaction with the care and progress of their loved ones, noting friendly interactions among staff and residents. Others have voiced serious concerns about communication issues, particularly regarding phone interactions and the responsiveness of administration. The disparity in experiences suggests variability in care quality and staff engagement.
Room for Improvement
Several reviews point out areas needing attention, including staffing levels, cleanliness, and communication with families. The need for improved coordination of care and a more proactive approach from administration has also been highlighted.
Summary
In summary, Bedford Care Center of Hattiesburg, LLC offers a range of rehabilitation and long-term care services with a focus on individualized care. While there are positive experiences reported by some families, challenges related to staffing and facility maintenance have been noted. Families considering this facility may want to weigh these factors carefully.
