Overview
Bedford Care Center-Monroe Hall, LLC, located in Hattiesburg, Mississippi, is a multi-national award-winning skilled rehabilitation facility offering 80 beds for post-acute and long-term care. The center emphasizes person-centered care and aims to provide quality outcomes that exceed state benchmarks.
Services & Support
Bedford Care Center provides a range of services, including physical therapy and rehabilitation. The staff is dedicated to supporting residents through their recovery journeys, with a focus on improving their quality of life. Families have noted that the center’s personnel, from administrative staff to caregivers, are committed to providing compassionate care.
Care Approach & Staff
The care approach at Bedford Care Center is centered on compassion and skill. Families have expressed appreciation for the dedication of the staff, who are described as having “big hearts.” However, there have been mixed reviews regarding staff communication and responsiveness, particularly during weekends, where some families felt that the care was less attentive.
Who They Serve
Bedford Care Center serves individuals requiring post-acute rehabilitation and long-term care. The facility is designed to accommodate residents with varying levels of independence, though some reviews indicate challenges in maintaining the self-sufficiency of residents during their stay.
Levels of Care
The center offers skilled nursing care and rehabilitation services. Reviews suggest that while some residents have shown improvements and were able to return home, there are concerns about the level of care provided to others, particularly regarding dietary needs and overall attentiveness.
Dining & Activities
Dining options and activities are part of the resident experience at Bedford Care Center. However, there have been reports of inconsistencies in meal service and dietary accommodations, with some residents not receiving appropriate diets based on their health needs.
What Families Say
Feedback from families is varied. Many express gratitude for the compassionate care their loved ones received, highlighting the staff’s efforts to make residents feel like family. Conversely, some families have raised serious concerns about communication issues and the overall quality of care, particularly in critical situations.
Room for Improvement
Some reviews indicate a need for improvement in communication among staff and responsiveness to resident needs. Instances of inadequate dietary management and staff professionalism have also been noted, suggesting areas where the facility could enhance its service delivery.
Summary
Bedford Care Center-Monroe Hall, LLC offers a range of rehabilitation and long-term care services in Hattiesburg, Mississippi. While many families commend the compassionate staff and quality of care, there are notable concerns regarding communication and the maintenance of residents’ self-sufficiency. Families considering this facility should weigh both the positive feedback and the areas identified for improvement.
