Overview
Beachwood Pointe Care Center, located in Beachwood, Ohio, is a 140-bed rehabilitation and skilled nursing facility. The center aims to provide a comfortable and empowering environment for individuals receiving rehabilitation or skilled nursing care. While the facility promotes a focus on healing and wellness, feedback from families highlights significant concerns regarding cleanliness and staff responsiveness.
Services & Support
Beachwood Pointe offers various services, including rehabilitation, skilled nursing, and long-term care. The facility is equipped to support residents with physical therapy and memory care, ensuring that each individual receives the necessary attention to achieve a level of independence.
Care Approach & Staff
The care approach at Beachwood Pointe is designed to foster a sense of comfort and wellness for residents. However, many reviews indicate issues with staff responsiveness and management. Families have reported delays in assistance, with some residents waiting for extended periods for help with basic needs. While there are mentions of dedicated staff members who genuinely care for residents, the overall sentiment suggests a lack of adequate staffing and management oversight.
Living Options & Amenities
Residents at Beachwood Pointe have access to skilled nursing and rehabilitation services. However, several reviews express dissatisfaction with the state of the living environment, citing cleanliness issues and a need for repairs. Concerns about dirty floors, overflowing trash, and unkempt rooms have been frequently mentioned, indicating that the facility may require significant improvements to meet residents’ needs.
What Families Say
Feedback from families has been mixed, with some expressing gratitude for the support provided by certain staff members, particularly during difficult times. However, numerous reviews highlight serious concerns about the overall cleanliness and management of the facility. Instances of residents receiving inadequate care and delays in response times have been alarming for families, leading to calls for better oversight and improvements in service quality.
Room for Improvement
The facility has received critical feedback regarding its cleanliness and maintenance. Multiple reviews describe dirty environments, including floors and common areas, which detract from the overall experience. Additionally, concerns about staff responsiveness and management practices have been raised, indicating a need for enhanced training and support for staff to ensure residents receive timely and compassionate care.
