Overview
Battlefield Park Healthcare Center, located in Petersburg, Virginia, is a facility that offers a range of long-term care options, including skilled nursing and rehabilitation services. As part of the CommuniCare Family of Companies, the center aims to provide a supportive environment focused on both the emotional and physical well-being of its residents. The facility emphasizes the importance of collaboration with guests and their families to ensure a personalized care experience.
Services & Support
Battlefield Park Healthcare Center provides various services, including skilled nursing, rehabilitation, physical therapy, and social worker support. The center is designed to cater to the unique needs of each resident, including those requiring memory care. Families can expect a focus on individual healthcare needs and ongoing partnerships to facilitate successful rehabilitation outcomes.
Care Approach & Staff
The care approach at Battlefield Park Healthcare Center involves a commitment to involving families in the planning process for their loved ones. While some reviews highlight the dedication of staff members, including the HR team, there are concerns regarding the overall quality of care and responsiveness of certain personnel, particularly the social worker. Positive experiences have been noted with specific staff members, indicating a mix of service quality within the facility.
Living Options & Amenities
The facility offers a welcoming environment with amenities designed to enhance the resident experience. Visitors have reported a clean and pleasant atmosphere upon entry, although some areas, particularly hallways, have been described as having unpleasant odors. The dining experience includes daily baked goods, and the activities team is noted for providing a variety of engaging activities beyond traditional options like bingo.
What Families Say
Reviews of Battlefield Park Healthcare Center present a divided perspective. Many families appreciate the friendly and supportive nature of the staff, particularly in the HR department, while others express significant concerns about the quality of care and the condition of the facility. Instances of inadequate attention to residents’ needs, including reports of bed sores and poor communication with the social worker, have been highlighted. Some families have had distressing experiences, prompting them to advise against placing loved ones in the facility.
Room for Improvement
There are recurring themes regarding the need for improvement in communication and care quality at Battlefield Park Healthcare Center. Families have reported difficulties in reaching the social worker and have expressed concerns about the cleanliness of certain areas within the facility. These issues have contributed to a lack of confidence among some families regarding the overall care provided.
Summary
Battlefield Park Healthcare Center offers a range of long-term care services in Petersburg, Virginia, focusing on skilled nursing and rehabilitation. While the facility has strengths in staff friendliness and certain supportive services, it also faces challenges regarding care quality and communication. Families considering this facility should weigh both the positive experiences and the concerns raised in reviews to make an informed decision about their loved ones’ care.
