Overview
Baton Rouge Health Care Center, located in Baton Rouge, Louisiana, is dedicated to providing rehabilitation services and long-term care for individuals recovering from illness, injury, or surgery. The facility features a rehab-to-home neighborhood that is designed to support short-term rehabilitation needs, offering a range of therapy services including physical, occupational, and speech therapy in a spacious rehabilitation gym. The center has received recognition, including the 2019 Bronze Commitment to Quality Award from the American Health Care Association.
Services & Support
Baton Rouge Health Care Center offers skilled nursing and rehabilitation services tailored to each resident’s needs. Their approach emphasizes person-centered care, ensuring that therapy and care reflect the individuality of each patient. The center also provides long-term care for those who need to make it their home, focusing on enhancing the overall resident experience through various services and amenities.
Care Approach & Staff
The staff at Baton Rouge Health Care Center includes a team of trained professionals committed to delivering quality care and improving the quality of life for residents. The administration emphasizes a person-centered philosophy, which involves honoring residents’ preferences regarding daily routines and care. However, reviews highlight mixed experiences with staff professionalism and knowledge, with some families expressing concerns about the attentiveness and responsiveness of the care team.
Who They Serve
The center serves individuals of all ages who require rehabilitation or long-term care. It caters to those recovering from surgeries, injuries, or chronic illnesses, and aims to support their transition back to independent living or to provide a comfortable long-term living environment.
Living Options & Amenities
Baton Rouge Health Care Center features newly renovated resident rooms and common areas designed to create a homelike atmosphere. Amenities include a refreshment bar, salon services, and various life enrichment activities that encourage community involvement and engagement among residents. The center also provides opportunities for outings and social interactions, fostering a vibrant environment.
Dining & Activities
The dining experience at Baton Rouge Health Care Center offers residents a variety of meal choices, reflecting their preferences. The center also organizes numerous activities to promote engagement, including community trips and recreational programs, contributing to a lively and supportive atmosphere for residents.
What Families Say
Feedback from families is mixed. While some praise the quality of care and the professionalism of the staff, others have raised serious concerns about neglect and inadequate attention to their loved ones’ needs. Positive reviews commend the rehabilitation services and the supportive environment, whereas negative experiences highlight issues with staff knowledge and responsiveness.
Room for Improvement
There are notable concerns regarding staff professionalism and attentiveness, as some families reported experiences of neglect that had serious consequences for their loved ones. These mixed reviews suggest a need for improved consistency in staff training and care delivery.
Summary
Baton Rouge Health Care Center offers a range of rehabilitation and long-term care services in a renovated, homelike environment. While many families express satisfaction with the quality of care and the supportive atmosphere, others highlight significant concerns regarding staff knowledge and attentiveness. Families considering this facility may wish to visit and assess the environment and care approach firsthand.
