Overview
Baptist Health & Rehab, located in Bismarck, North Dakota, offers a cozy family atmosphere with a commitment to compassionate care. With over 80 years of nursing excellence, the facility has garnered recognition, including awards from the Centers for Medicare and Medicaid Services. The environment is designed to make residents feel at home, with staff dedicated to getting to know each individual.
Services & Support
Baptist Health & Rehab provides a range of services, including assisted living and rehabilitation. The facility prides itself on its warm and friendly environment, where staff members are noted for their kindness and professionalism. Residents can expect a supportive atmosphere that prioritizes their well-being and comfort.
Care Approach & Staff
The care team at Baptist Health & Rehab is highlighted for their dedication and compassion. Family members of residents report feeling reassured knowing that their loved ones are cared for by staff who treat them as if they were their own family. While many staff members are praised for their hard work and positive interactions, there are concerns regarding accountability and communication within the team. Some reviews indicate that issues raised by staff may not always be taken seriously.
Who They Serve
Baptist Health & Rehab serves a diverse population of seniors in need of assisted living and rehabilitation services. The facility aims to create a welcoming environment for residents, ensuring they receive both physical care and emotional support.
Living Options & Amenities
The facility is described as spacious, new, and clean, providing a comfortable living space for residents. Baptist Health & Rehab is adjacent to Prairie Pointe Assisted Living, allowing for a comprehensive range of senior living options and health services.
What Families Say
Families express gratitude for the care their loved ones receive at Baptist Health & Rehab, particularly praising the friendly and positive demeanor of the staff. However, some concerns have been raised regarding the management of staff accountability and the handling of grievances. While many appreciate the overall experience, there are calls for improvements in staff management and communication.
Room for Improvement
There are noted concerns about staff accountability and responsiveness to issues raised by both residents and staff members. Some reviews indicate that there is a need for better communication and support for staff who report concerns, suggesting that improvements could enhance the overall care environment.
Summary
Baptist Health & Rehab in Bismarck, North Dakota, provides a supportive and caring environment for seniors through its assisted living and rehabilitation services. While the facility is praised for its compassionate staff and welcoming atmosphere, there are areas identified for improvement, particularly regarding staff accountability and communication. Overall, families appreciate the dedication of the care team and the positive impact they have on their loved ones’ lives.
