Overview
Balanced Healthcare, located in St. Petersburg, Florida, is a skilled nursing facility that provides care for residents in need of rehabilitation and support. While some families have expressed gratitude for the compassionate care their loved ones received, others have raised serious concerns about the facility’s conditions and staff responsiveness.
Services & Support
Balanced Healthcare offers skilled nursing services and physical therapy to support residents’ health and rehabilitation needs. The facility is noted for its staff’s dedication to caring for vulnerable populations, with many reviews highlighting the hard work and compassion of the nurses and caregivers.
Care Approach & Staff
The staff at Balanced Healthcare is frequently described as compassionate and dedicated. Many families appreciate the personal attention their loved ones receive, with some noting the strong relationships formed between residents and caregivers. However, there have been reports of poor staff responsiveness and difficulties in communication, particularly when families try to reach their loved ones by phone.
Who They Serve
Balanced Healthcare primarily serves individuals in need of skilled nursing care, including those requiring rehabilitation and support for mental health issues. The facility is described as accommodating to residents with various needs, although some reviews suggest that the environment may not be suitable for everyone.
Room for Improvement
Several reviews indicate significant concerns regarding the facility’s cleanliness and overall conditions. Issues such as pest problems and inadequate staffing have been raised, leading some families to feel that the environment is not conducive to recovery. Additionally, communication challenges and staff responsiveness have been noted as areas needing attention.
What Families Say
Feedback from families is mixed. While some express gratitude for the care provided, particularly noting specific staff members’ dedication, others describe their experiences as troubling, citing issues with cleanliness and staff attitude. The facility’s reputation appears to be impacted by both positive and negative experiences, leading to a varied perception among families.
Summary
Balanced Healthcare presents a complex picture of care in St. Petersburg, Florida. While many families commend the compassionate staff and the quality of care provided, significant concerns about the facility’s conditions and communication practices have been highlighted. Families considering this facility for their loved ones should weigh both the positive feedback and the areas needing improvement.
