Overview
Avante At Harrisonburg, located in Harrisonburg, Virginia, is a skilled nursing facility that offers rehabilitation services. The facility aims to provide a supportive environment for individuals requiring assistance with daily living and medical care.
Services & Support
Avante At Harrisonburg provides skilled nursing care along with physical, occupational, and speech therapy. The staff is noted for being warm and caring, focusing on patient needs. However, there are concerns regarding the adequacy of care due to staff being perceived as overworked and underpaid.
Care Approach & Staff
While some reviews highlight the friendly nature of the staff and their efforts to provide care, others express significant concerns about the quality of service. Issues such as missed medications and inadequate attention to patient needs have been reported, indicating a potential struggle with staff workload and retention.
Living Options & Amenities
The facility is described as having a warm, friendly home environment. However, there are serious concerns regarding cleanliness and the overall atmosphere, with multiple reviews mentioning unpleasant odors upon entering the building.
Dining & Activities
Reviews indicate dissatisfaction with the dining experience, citing issues with meal quality and timeliness. There are complaints about meals being served cold and not meeting dietary needs, particularly for residents with specific health conditions.
What Families Say
Feedback from families varies significantly. While some appreciate the patient-focused approach of certain staff members, others report distressing experiences, including allegations of medication mismanagement and inadequate response to emergencies. The general sentiment reflects a mix of appreciation for individual staff efforts, contrasted with broader concerns about the facility’s operational standards.
Room for Improvement
Multiple reviews indicate a need for improvement in several areas, including staff training, meal quality, and facility cleanliness. Concerns about medication management and billing practices also suggest a need for better oversight and communication within the facility.
Summary
Avante At Harrisonburg presents itself as a skilled nursing facility with a focus on rehabilitation and patient care. However, the facility faces significant challenges, including staff workload, meal quality, and operational management. Families considering this facility should weigh the mixed reviews and the reported experiences of both residents and their families.
