Overview
Avamere Rehabilitation of Eugene, located in Eugene, Oregon, offers a range of services including assisted living, skilled nursing, rehabilitation, and hospice care. This facility aims to meet residents where they are in their life journey, focusing on enhancing the lives of those they serve through various activities and amenities.
Services & Support
The services provided at Avamere Rehabilitation of Eugene encompass skilled nursing, rehabilitation, long-term care, and respite care. Residents benefit from occupational, physical, and speech-language therapy to aid in recovery after surgery or other medical conditions. The facility also offers memory care and independent living options, catering to a diverse range of needs.
Care Approach & Staff
Reviews highlight a mix of experiences with the staff at Avamere. While many families appreciate the caring nature of the nurses and rehabilitation team, there are concerns regarding understaffing and communication issues. Some families reported that staff members were kind and attentive, while others noted delays in response times and a lack of coordination among caregivers.
Dining & Activities
Dining at Avamere has received mixed feedback. Some residents and their families praised the quality of the food, mentioning that it was enjoyable and met their expectations. However, there were also comments indicating variability in meal quality, with some meals described as unsatisfactory. Activities are designed to engage residents, but the overall environment has been described as needing improvement in terms of cleanliness and upkeep.
Room for Improvement
Several reviews indicate that there are significant areas for improvement at Avamere Rehabilitation of Eugene. Issues such as understaffing, delays in responding to call lights, and inconsistent communication with families have been noted. Additionally, some families expressed concerns about the cleanliness of the facility and the need for better management oversight to ensure quality care.
What Families Say
Feedback from families is varied, with some expressing deep appreciation for the care their loved ones received, particularly from specific staff members. Others, however, voiced serious concerns about neglect and inadequate communication. Instances of delayed assistance and medication errors have also been reported, leading to calls for better staffing and management practices.
Summary
Avamere Rehabilitation of Eugene provides a range of care options, including skilled nursing and rehabilitation services. While many families have had positive experiences with the staff and care provided, there are notable concerns regarding staffing levels and overall facility management. Families considering this facility should weigh the positive reviews against the critical feedback to make an informed decision.
