Overview
Avalon Healthcare -Tacoma, located in Tacoma, Washington, provides skilled nursing care and short-term rehabilitation services for patients recovering from surgery or illness. The facility aims to create a comfortable, home-like environment where patients can regain strength and mobility following a hospital stay. The dedicated staff work to develop individualized care plans to support each resident’s recovery journey.
Services & Support
Avalon Healthcare -Tacoma offers a range of services, including physical therapy, skilled nursing, and rehabilitation. The care teams coordinate to address both the physical and emotional health needs of residents. Dining options are available, with some reviews highlighting that food is served hot and alternatives are provided if residents are not satisfied with the menu.
Care Approach & Staff
The staff at Avalon Healthcare -Tacoma are described as friendly and attentive by some residents, contributing positively to the overall care experience. However, there are significant concerns regarding staff attentiveness and the quality of care provided. Reports indicate instances of neglect, including long waits for assistance and inadequate responses to residents’ needs.
Who They Serve
This facility serves individuals recovering from various health challenges, including surgery and injury. Reviews suggest that the care provided may vary significantly, with some residents receiving commendable support while others report distressing experiences.
Living Options & Amenities
Avalon Healthcare -Tacoma is designed to offer a home-like atmosphere for its residents. However, multiple reviews have raised concerns about the cleanliness of the facility, describing unpleasant odors and unsanitary conditions, such as dirty toilets and inadequate maintenance of common areas.
Clinical Services & Rehab
The facility provides clinical services aimed at supporting rehabilitation and recovery. However, there are alarming accounts of inadequate medical attention, including delays in medication administration and lack of essential equipment for patient care.
Location & Access
Situated along Pacific Avenue near Fern Hill in Tacoma, Avalon Healthcare -Tacoma is accessible for families visiting residents. However, some reviews indicate difficulties in reaching staff or obtaining timely responses when attempting to communicate with the facility.
What Families Say
Feedback from families is mixed, with some expressing gratitude for the care their loved ones received, while others describe alarming neglect and poor conditions. Concerns about the facility’s cleanliness, staff responsiveness, and overall quality of care have been prevalent in reviews.
Room for Improvement
There are significant areas for improvement at Avalon Healthcare -Tacoma, particularly regarding staff attentiveness, cleanliness, and the overall management of resident care. Multiple reviews highlight the need for better maintenance of the facility and more responsive care for residents’ needs.
