Overview
Avalon Federal Way Care Center, located in Federal Way, Washington, is a skilled nursing facility that specializes in short-term rehabilitation. The center is situated in a region that offers a wide array of healthcare resources, ensuring residents have access to comprehensive medical support. The facility prides itself on a care approach that emphasizes compassion and individual worth, striving to create a healing environment for its residents.
Services & Support
Avalon Federal Way offers a range of services, including skilled nursing, rehabilitation, and hospice care. The facility provides personalized treatment plans tailored to the unique needs of each resident. Additionally, they offer special transportation services to and from medical appointments, enhancing accessibility for residents who require off-site care.
Care Approach & Staff
The care team at Avalon Federal Way is led by an on-site physician and nurse practitioner, working closely with nurses and therapists to ensure comprehensive care. Many families have noted the dedication of the staff, highlighting their kindness and professionalism. The facility is described as clean and well-organized, contributing to a comforting atmosphere for residents.
Who They Serve
Avalon Federal Way caters to a diverse population, including individuals recovering from surgeries and those in need of skilled nursing care. The facility has received positive feedback from families who appreciate the attentive care provided to their loved ones, particularly in rehabilitation settings.
Dining & Activities
While some residents have enjoyed the dining options and activities offered, others have expressed dissatisfaction with the food quality, describing it as bland or unpalatable. However, the staff’s engagement and the overall atmosphere have been positively noted, contributing to a sense of community within the facility.
Location & Access
The center is conveniently located in Federal Way, providing easy access to various healthcare resources in the area. Families have reported sufficient parking availability, making visits more manageable.
What Families Say
Families have shared a mix of experiences at Avalon Federal Way. Many commend the staff for their care and compassion, noting that their loved ones felt treated like family. However, there are concerns regarding communication and the handling of specific situations, particularly involving outside contractors and food quality. Overall, while there are areas for improvement, many families still recommend the facility for its supportive environment.
Room for Improvement
Some families have raised concerns about the consistency of care and communication, particularly regarding external service providers. Issues such as food quality and the responsiveness of staff to residents’ needs have also been highlighted. Addressing these challenges could enhance the overall experience for residents and their families.
Summary
Avalon Federal Way Care Center offers a compassionate approach to skilled nursing and rehabilitation care in a supportive environment. While many families appreciate the quality of care and the dedication of the staff, there are areas noted for improvement, particularly concerning food quality and communication. Overall, Avalon Federal Way is considered a viable option for families seeking care for their loved ones.
